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Product & services pricing
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Shipping & packaging:
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Customer service:
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Return/Replacement policy:
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Verified
4/5

2014-07-10

"I gave it somewhat satisfied because the packaging was a bit tight and it crushed some boxes. That almost gave me a horrified shock that what bought was an open item. But after inspection, it was not an open item. Other than that everything was very good. "


Verified
5/5

2014-07-10

"What a great business to deal with!! Fast shipping, correct order with free shipping. WOW, it doesn't get any better than their service.
Thank You Value Pet Supplies
"


Verified
5/5

2014-07-10

"Terrific I got just what I wanted really fast and at a great price
"


Verified
5/5

2014-07-10

"Fast shipping, good shipping price "


Verified
5/5

2014-07-10

"Everything was exactly as described with great service, not to mention the free shipping! Thanks, guys!"


Verified
5/5

2014-07-10

"Wonderful company to order from!!! I bought a brake fast bowl back in April and one of the nodules broke off. I emailed Value Pets and Tammy wrote right back and said she would get in touch with the company that made them. The next day she wrote back and said they would send out a new one at no charge! I loved how responsive, nice, and professional they were and backed the products that they sold! A nice breath of fresh air!"


Verified
5/5

2014-07-10

"The order arrived as scheduled and there were not any problems with the item. Everything was great."


Verified
5/5

2014-07-10

"Shipping was so fast and the prices were so low! I'm so excited i'm defiantly referring people here as well as coming here for my pet needs!"


Verified
4/5

2014-07-10

"About 5th time buying with ValuePetSupplies on-line. Prior 4 times were swell and I grew to expect good service and prompt shipment and delivery. But this last time they neglected to inform me that the product I ordered was on backorder. I only found out after I sent a followup email asking about the status of my order. Also dissapointed in there subsequent customer service performance with standard...." so sorry to hear of your dissatisfaction but we will keep you informed..." reply. "


Verified
5/5

2014-07-09

"They carried the product I wanted at a good price and when I realized I had used an incorrect shipping address (within minutes of placing the order and finding the error on the email confirmation) all it took was a simple email to customer service and within 24 hrs had an email back confirming the correct shipping addresses."


Verified
5/5

2014-07-09

"They ship quickly, fill orders correctly, and have great prices. We love using Value Pet Supplies!"


Verified
5/5

2014-07-09

"OOPS! Just received my order via Fed EX. Have always been very satisfied with "ValuePetSupplies!""


Verified
5/5

2014-07-09

"Quick and easy delivery. No problems at all."


Verified
5/5

2014-07-09

"I was surprised how quickly I got the package in the mail."


Verified
5/5

2014-07-09

"I have ordered puppy pads from them several times. I am always happy with their prompt order fulfillment. I highly recommend them!"