"Site was easy to use and product listed was well described "

"It was difficult to get the account set up and keep the item I had in the cart. But after I got the account setup checkout was simple and easy. They beat the competition by almost $100.00"

"This is my second time around purchasing hvac tools thru Value Testeters. I’m hoping Inficon lives up to their detector ability. I’m very curious to test detection of Nitrogen. Due to fact that 78 % is in our atmosphere. Well I did have Inficon before and was a good item. Thank you Value Testers. "

"This is my First purchase, happy with our business, I trust Valuetesters.com. Price, quality and good service."

"I needed to find 12 valve boxes for a large residential sprinkler system, so I ordered the Armada Pro300. I received an email on Monday that my order was received with the confirmation number. I received an additional email on Wednesday that my order was shipped. The order was received Friday afternoon with regular shipping and handling. The product worked great and I was able to locate all 12 values and fix the four that were causing the issue."

"It's been over a almost two week since I bought a Fieldpiece SC680, and they still haven't sent the product or the tracking number. I'm falling behind on my work, and they're not responding to my messages. Order number: AB25420"

"Checkout was somewhat confusing and I did not realize I was finalizing the purchase until after I clicked thru. Button was not labeled clearly. "

"Fast shipping very fair price. Trusted websit. Ease of use of website "

"Fast delivery and seamless buying experience "

"Everything was smooth and all worked well"

"I ordered the wrong ultrasonic tester kit....Their customer service quickly contacted the manufacturer and had them send me the additional items that I needed without sending back the Kit for replacement. Great Service!"

"Very fast shipping and great prices."

"Best price...fast delivery!"

"I ordered a FLIR e5 EX thermal imager which Value testers sent via FedEx. First, Value-testers said they could not process my credit card because my billing address and my mailing address was different. That's a first for me. So i capitulated and used my billing for both. I was told that after I received the tracking number via email, that I can request FedEx drop it at a FedEx drop point. I did, FedEx site says that would likely change the delivery date so I opted to use my mailing address as stated on FedEx site - FedEx sent a confirmation email stating that my request had been successful. I downloaded FedEx app for tracking along with watching email alerts. During the day, email stated that FedEx attempted a delivery - I was home, no FedEx arrived - turns out the delivery was the billing address. Further investigation with FedEx, I was told that only the shipper can request a change of address although I had a FedEx confirmation.
I spoke to Melissa in Value-testers and apparently FedEx supervisor is incorrect in their protocol. After numerous calls, I tracked down my package and picked it up. So much for paying expedited delivery.
I get home, opened the package, it looks used, stained and scuffed. Missing the stand alone charger and additional battery, and had a lose rectangular piece of plastic in the box which seems to be a display cover to another type of item. I am surmising that value testers rummaged through the boxes in order to make up for missing items in other other boxes and just failed to replace the items that were removed from my package prior to shipping. I m believing that this is their operating procedure.
Immediately I went to the Value testers web site and left a message. Then I looked around their site to locate their return policy - wouldn't you know it - my product has been calibrated therefore it isn't eligible for return, as well there is a restocking fee for "non-defective" items, along with other "caveats".
Here it is Friday into Saturday, I need to wait for Monday. Let's see what happens, I will update. Although, Melissa and the tech ( I believe his name is Mark) were very helpful and nice, I cant leave a review for customer service until my issue is resolved."

"Checked around and Valuetester had best price When I called them the operator was kind and professional. Had a great experience will be doing more business in the future "