ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
2.50/5
Chance of future purchase:
3.00/5
Shipping & packaging:
3.75/5
Customer service:
3.75/5
Return/Replacement policy:
3.34/5

Verified
1/5

2018-12-03

Horrible

"It hasn’t even Came in yet, it’s almost been 3 days that have passed. They don’t even try to help me out , only give me a number to contact . :/ "


Verified
2/5

2018-11-08

Don’t buy the black rings...

"We purchased one of the black rings.
Everything was good at first, beautiful ring!
Problem...my wife wore the ring for 2 days when the black begin remove.
She is not rough on her jewlery, she does not do anything out of the ordinary that would cause the black to remove.
I contacted vancaro, they said they could replate the ring but it would most likley do the same thing or they trade for another ring but would Not refund.( we only had it for 1 week )
Our only resort was to do an exchange for a silver ring so we did.
This new ring was $40 cheaper than the black one so i asked for reimbursment of the difference and was told they would not reimburse the difference because of the shipping charges.( for them to send it back to us )
We paid for the shipping charges to send for the exchange.
I would absolutley NOT recommend doing business with this company and especially do not buy the black rings.
We shall see how the silver one wears but we will NOT buy anything from this company again nor recommend them to anyone.

Jimmy Guinn
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-12-02

FAST DELIVERY

"The experience with VANCARO was EXCELLENT.

The product alone is pretty!

Thank you VANCARO, all around GREAT SERVICE..... DESERVING OF A FIVE-STAR RATING
"


Verified
5/5

2018-12-01

super fast delivery

"fast delivery, and really detailed ring"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-11-30

Nicce

"All items unharmed and sent in a timely manner"


Verified
5/5

2018-11-30

Très bonne expérience

"Commande expédiée rapidement, emballage parfait, suivi de livraison très précis et accompagnement personnalisé par le site. Je suis très agréablement surpris par cette société et je recommande fortement les articles car ils sont encore plus beaux que sur le site. Bravo ! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-11-30

Perfect

"She loved it! The experience was awesome! Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-11-29

Très satisfaite.

"Commande reçue en un événement semaine.
La qualité est là je suis plus que satisfaite du sérieux du service client qui informe et se préoccupe du suivie. Je recommanderais
"


Verified
5/5

2018-11-29

Simply great

"Great jewelry and the prices are very good, shipping was quick and packaged well"


Verified
5/5

2018-11-29

Elegant earrings

"Beautiful, dainty, sparkly "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-11-28

Amazingly satisfied

"The entire process was so smooth and fast! And the ring set is absolutely gorgeous! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-11-28

Perfecta

"Me encanto el anillo muchas gracias "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-11-28

My Angel Ring

"I saw the ring on an ad a couple years ago and decided I wanted it! Last Christmas my sweetheart ordered it for me. I am thrilled with it, its stunning and represents so much for me, the heart and the angel wings all so aligned with my heart.
A month ago I lost the beautiful red heart stone and asked Vancaro to help me with repair. I just got the newly repaired (I think its a new one) ring and I was thrilled with the service and attitude and efficiency in getting it all repaired and back to me in perfect time. Thank you Vancaro, I would highly recommend you to anyone.
"


Verified
5/5

2018-11-27

Very happy

"I order this ring for my husband and he loves it. The only concern is inscription On it might fade after a few years. I am not positive because we have only had it for a day but it’s a concern none the less. Other then that the ring is great! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-11-27

Fast Shipping Great Quality

"Easy Site to navigate. Wide variety of products and style to select from. Great shipping time. It arrived several days early after receiving notification of shipped. Customer service contacted several hours later via email to ensure I received product.
Top Notch Customer Service
"