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Product & services pricing
2.50/5
Chance of future purchase:
3.00/5
Shipping & packaging:
3.75/5
Customer service:
3.75/5
Return/Replacement policy:
3.34/5

Verified
5/5

2018-04-20

5 star satisfied

"I ordered a ring and it was delivered on time and just as beautiful as the advertisement I will continue to do business with this company in the near future especially with prices, quality and dependability which I have experienced"


Verified
5/5

2018-04-20

Heart earrings

"I really love my new earrings, they're so shinny and beautiful! Love this site for great quality items for a cheap price!!"


Verified
5/5

2018-04-19

Wedding yes !

"Got package on time thx so much"


Verified
5/5

2018-04-19

Excellent DHL delivery, Beijing China to Phoenix Arizona in 3 days.

"I purchased the "Heart Shaped Gemstones Angel Wing Ring Plated With Gold In Sterling Silver" for my wife. I chose to have it delivered with the expedited DHL service. Really impressed with Vancaro customer service and tracking alerts. We knew exactly where the ring was, and when to be home to sign for the delivery. The ring is gorgeous! My wife is very happy with it. "


Verified
5/5

2018-04-19

Good quality

"Fast shipping and quality "


Verified
5/5

2018-04-17

Fast delivery & good quality.

"The ring came quickly in the post. It's exactly as described and looks great. The quality is good and it's a very nice ring. Happy customer! Thanks :)"

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Verified
5/5

2018-04-16

business

"Great website and bussiness to order from great selection bought my engagement/proposel ring and my wedding band orderi g details easy to follow email updates constantly highly recommended"


Verified
5/5

2018-04-16

Nice

"Very nice ! Thanks a lot "


Verified
1/5

2018-04-13

Poor quality and slow service

"Ordered 2 rings which finally arrived after several weeks. Only ONE presentation box which the ring doesn’t fit into correctly. Had to buy 2 boxes as gifts to 2 people. Not what I’d expect for the money I paid. Would not recommend this company. "

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Pricing of products and services
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Verified
4/5

2018-04-13

Thanks for the necklace

"She loved it... very elegant"


Verified
5/5

2018-04-12

Great product, awesome customer service, and fast shipping.

"It was great. Ring can came fast and looks amazing. Recieved updates the whole time. Just really enjoyed the experience. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2018-04-11

Horrible experience trying to return merchandise

"Beware! Returned merchandise, have a receipt from USPS, followed all their instructions and never got my money back. The guy on email gave me some run-around explanation that made no sense, so, I am contacting VISA and filing a complaint. He even suggested filing a complaint. Terrible, shoemaker, upstart junk company. Very disappointing."


Verified
4/5

2018-04-11

Super helpful!

"So I had purchased one of the rings for my girlfriend and noticed that some of the stones kept falling out. When I notified them, they immediately responded and worked with me to get the ring fixed/replaced. Lisa was such a huge help. Thank you guys so much!"


Verified
3/5

2018-04-10

Received wrong color

"I ordered a black forever skull ring and received a silver one.. Going to keep anyways but wish I would have gotten what I ordered first time"


Verified
5/5

2018-04-10

Beautiful set

"It is everything I expected."