"I ordered the ring for my wife not knowing exactly how fast it would arrive or how it would look. The ring looked great! My wife loved it!! The communication while in transit was awesome and the ring arrived very quickly! Then there was excellent follow-up to make sure I received my order and was happy. Great experience from beginning to end!! Will definitely be back! Very impressed!!"
"The necklace is a birthday presant for my wife. Her birthday is on Valentines Day. It arrived a week before! Thank you so much for such a beautiful silver and ruby piece! "
"Super fast shipping and great customer service. Thank you for the beautiful ring for my 25th wedding anniversary."
"I ordered one ring, and in addition, purchased one of the small upsell items (pendant necklace). I received a confirmation, with order number, and tracking number. The shipment arrived one day early, so I was happy at first. However, when I opened the box, I only found the necklace and the pendant. The ring was not included. I sat on hold for over an hour on the phone, trying to reach customer service before my phone eventually died. When I tried to inform service via email, all I got was a brief response thanking me for my email and confirming both products will be in one shipment. There was no attention or concern given to the fact that I stated I already received the shipment and it was missing my primary purchase. I'm sure this is an oversight, but lack of quality with the shipping department and poor customer service leads me to be quite hesitant to do business with Vancaro again.
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"Great company, customer friendly, fast processing, easy to contact, company reps follow up several times during the process. Great merchandise. Great prices. "
"I like how Vancaro kept me updated on the status of my package with e=mails and text messages. The item is beautiful just like the pictures"
"Products are beautiful and customer service did a great job. "
"Received the earrings quickly. They were beautiful, my wife loved them, and the price was great. I gave them to her today, I couldn't wait to Valentines Day."
"I was so happy to receive this today. I’ve wanted it for awhile. It is prettier in person. Shipping was fast too. I definitely recommend! "
"Thanks for the prompt delivery, I’m satisfied with the items. I will do more purchases in the future.
Thank you again "
"Great experience. The ring was here fairly quickly and Vancaro customer service was with me all the way! They knew it was delivered before I did! Beautiful ring. Couldn't be more pleased. We will be buying from this company again. "
"The ring is ABSOLUTELY gorgeous!!! Thank you Vancaro for working with me to make sure we got the perfect ring!
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"Nice ring, quick service."
"After 36 years we decided to pick new rings but didnt want to go conventional and when we saw the jack and sally nightmare before xmas rings we immediately knew these were ideal particularly as we married on halloween. they arrived quickly and fit and look great and friends want to know where we got them"
"Ring showed up quicker than expected. Its pictures did not even do it justice it was absolutely beautiful.... Loved it"