"A.J. was very helpful in tracking down my order."
"Speedy delivery, well worth the 21$ for a two day rush. I love the rubber ring, idk if its new, but def an improvement. "
"Vaporwarehouse has excellent customer service. Whenever I had a problem, question, concern about a product, A.J. was prompt to answer my emails. You can't go wrong when buying from this website or go wrong with any of there vaporbros products. If you've been around, then you know there is no questions about quality and health when it comes to buying/using vaporbros."
"Great service. Arrived quickly and as described"
"Fast and easy. You guysbare the best."
"Quick and timely shipping. Great pen, we absolutely love it and recommend it to everyone!"
"Efficient, well informed, friendly place to do business. And great product. Thank you!"
"I was very happy with the products I got from here great quality and really easy to order will keep coming back thank you for everything "
"You guys rock! Easy ordering, fast delivery, quality merchandise. We will be back... lots. "
"Quick shipping Grate packaging grate service. Will be ordering again 100% satisfied "
"Super simple, never an issue"
"Quick, discrete, great quality!"
"I recently ordered porcelain screens for my EZ hands-free whip which I ordered & got from you a year or two ago. When I received them they wouldn't go in properly so I wrote back. Come to find out that I need a different whip now! I was disappointed about this as they knew what kind I had but sent them anyway. I'm told that I have to buy a different one if I want to be able to use the porcelain screens. Please advise."
"what I expected, just better, thank you"
"Great service. Product description as stated. Quick delivery. These guys have the best products."
A rep from VaporWarehouse, VaporWarehouse, has responded:
“Hello Diane,
We would be happy to swap out those ceramic screens for you for stainless steel ones. Unfortunately I just looked at your previous orders and the whips you use do not work with the ceramic screens. You do not own an EZ change whip, you only purchased classic whips. We do our best to make sure people get products that work with what they have but we don't have time to check every order history before shipping out orders. Classic whips can only use the .75” stainless steel screens. The style whip you currently have require the screens to be bent in order to insert them into the hand piece. You would need to purchase an EZ Change Whip to use ceramic screens. They can be found here:
https://www.vaporwarehouse.com/site/ez-change-whips.html
The ceramic screens will not solve your issue of screens getting gummed up. That is the part of the natural process of vaporizing herbs as it releases the oils in a vapor format and that oil coats the surface of the whips including the screens.
I recommend leaving the screen in the whip and soaking the glass handpiece overnight in the highest % iso alcohol you can find. This will clean the oil off the glass and screens.
Hope this helps clear up any confusion.
Sincerely,
A.J.”