ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


5/5

2020-08-19

Super appliance store

"I was having a hard time finding a specific model at an affordable price with reasonable delivery charge. Varouj had it, had a great price, and the shipping service was excellent and a good value. Because Varouj was in S. Cal and I in N Cal, shipping was fast and reasonable and fridge came in perfect condition strapped to its own pallet. The fridge is perfect, fit in just as I thought and is running beautifully for 4 weeks now! YAY! I had to send one back from another dealer that came in really rough condition and died/leaked the first day. The whole experience was great. Called the support line to ask about delivery and they were super helpful and knowledgeable. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2020-07-06

Awesome Chest Freezer

"Purchased a chest freezer. Awesome appliance. Price was extremely reasonable. Communication was great in that they kept me abreast of the status of items returning to stock, shipping and delivery date. The chest freezer was easy to install. The stainless steel pattern matches my other kitchen appliances. I purchased a 3.5 size and use it as an over-flow freezer. The best purchase that I made this year. I would recommend them to family and friends and would patronize them for future appliance purchases. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-12-21

Team Supreme

"You guys are the Best.
Miro set up the delivery perfect for my schedule.
Daniel and Roberto called ahead and arrived right on time, friendly and professionally installed my dishwasher in minutes. Leaving my kitchen spotless & giving me great personal service, the manuel & product samples to start using the new dishwasher.
Jason sent a Thank You just minutes after they left. It was a pleasure working with your incredible team @ Varouj. All this great service just days before Christmas.
Happy Holidays to Everyone @ The Varouj Team Supreme! John Frazier
"

Detailed Review Benchmark + -
Pricing of products and services

5/5

2018-08-13

GOOD VALUE AND EXCELLENT INSTALLATION SERVICE - HIGHLY RECOMMEND

"Purchased 24,000 BTU A/Conditioning unit. Gave very good price and the on-site wall installation was
perfection by George & Andy. George is seasoned professional and his experience/knowledge made the
installation a breeze.
"


Verified
5/5

2015-07-27

"Quick. Great customer service. No hassle. "


Verified
1/5

2015-07-13

"I ordered a chest freezer on 6/22/15. Was deliverd on 6/22/15 according to them. It was not. Told me it went to Mass. by mistake. I would have to wait another week. It did not come. I cancelled it on 6/9/15. In the late afternoon on 6/9/15 they delivered it, I told them it was cancelled and they said take it anyway and if have too we will come back and pick it up. So I opened it and to no avail it was damaged very bad, so I called again and they said take pictures of it and send it to us. They finally did something right and picked it up the next day. I called again and said OK I will give you another chance. They said because we lost money on the shipping we cannot give it to you for the same price. They wanted to charge me $75 more. Was it my fault they sent a damaged item. You are suppose to make it right and send me another they didn't. I will never do business with you."


Verified
5/5

2015-07-13

"Packaging was done very well. We have purchased four of these units so far and are very pleased with them. We will be ordering more in the future, as we have 28 total we are replacing."


Verified
4/5

2015-07-12

"I never received a shipping notification or tracking information after I placed the order. However, my order arrived in a timely manner and works well, so I was happy."


Verified
4/5

2015-07-11

"Good customer service. Shipping company was excellent. It just took longer then expected to be shipped."


Verified
5/5

2015-07-11

"Perfect shopping experience . The fridge came exactly as ordered and delivered exactly as stated NO complaints at all!"


Verified
5/5

2015-05-09

"The unit we ordered was carefully packaged. Came in perfect condition, not one dent or scratch. "


Verified
5/5

2015-05-01

"I ordered an over-the-range microwave at 2 in the afternoon, I received a confirmation at 4 that same afternoon. The item was received the next morning. What a surprise. Thank you for your incredibly fast service. "


Verified
5/5

2015-04-29

"Delivered right wen they said and unit was ready to go wen delivered, thx very much"


Verified
5/5

2015-04-18

"It was just what I needed and wanted. It arrived in good condition and I am pleased with it..
Thank you.
C. Thomas
"


Verified
5/5

2015-04-15

"I was very satisfied. They were very helpful and polite."