"Quick response to a phone call and a Dell cross referenced part/availability within minutes. Delivery was on time as promised. A rarity today: Post sales follow-up! Excellent value for the money. "
"Great company to do business with. They answered all of my questions, shipped the correct parts, and charged good prices. They contacted me a few times just to make sure the repair was going right too. I recommend VTS wholeheartly."
"I have to tell you how impressed I am with your service. The parts for our failed RAID controller arrived right on time. They were incredibly well packaged. They were exactly the right parts we needed, and when I installed them and powered up the server, it came up like nothing had ever been wrong. You saved us an incredible amount of time and work. Thank you so much for providing accurate and complete descriptions and for performing as hoped. It's often hard to know if you can trust a website you've never heard of before, but you guys will be on my short list when I find myself in similar situations in the future."
"At a time of crisis, Velocity Tech stepped up in a big way. Helped me ensure I had the right product to meet our needs without selling us stuff we didn't need.
They followed up prior to shipping and after we received the product to make sure there were no issues. Kept us informed the whole way and appeared to genuinely care about getting us back up and running.
This level of service is rare these days, but Velocity has earned this review wholeheartedly."
"Website works very well to quickly find what you need and order it, hassle free. Exact item showed up quickly, installed easily and worked perfectly. A++ service, will definitely recommend and order from them again."
"Received order 3 business days after placing. Part was clean and exactly what I had ordered. Part installed and worked as described."
"The part I ordered(power supply) was in great shape and arrived as scheduled. It was packed very carefully. They even included an online video to demonstrate how to change the redundant PS to the non-redundant - which is exactly what I was doing. I received email notification that the order was received, notice that it shipped and even a follow-up phone call to insure the part arrived and was satisfactory. This is a company that obviously seeks to excel in every way. I have been working in IT for 25 years, Velocity stands out and I will use them again! "
"Great company to deal with. Was very responsive to a couple of pre-sale questions. Even followed up with personal email after the sale to make sure everything was working as expected! Was quick to ship and shipping charges were reasonable."
"These guys had the part that I needed to get an old Dell PowerEdge server back online quickly. I appreciate the quick processing and delivery. A representative contacted me to make sure that everything worked as expected and I appreciate that. More than that, the church organization that I was working for appreciates these efforts. Thank you very much and I will be sure to return for more."
"Very helpful. Quick service. Very reasonable parts prices. Overnight shipping is not cheap but that is to be expected. I'd use them again. "
"Received the shipment at my house on Saturday... arrived at my office to repair my server within 10 minutes. My company was back up and running 30 minutes later.
Thank God for Caroline at your company who helped me on the phone, and I'm so thankful she suggested I also buy the Riser board (which she said I could return if I didn't need it)! She was so very helpful! And she really helped calm me down. She mentioned this happens all day every day for you guys. Well, that was my first time dealing with a critical server going down, and I greatly appreciated her help and the fact you had what I needed in stock and could get it to me the fastest way possible.
The Riser board solved the problem!
I know who I'll be calling if something like this ever happens again.
You have excellent customer service!
Thank God, and Thank You!!
Bradley Gross
Diamond Designs, Inc.
"
"Very good transaction
Received parts on time
Thanks and good services"
"The best testimonials come from those who have not been asked to write something but want to just because and that is the case for me. We are a small facility that can't always upgrade to the latest and greatest hardware...we have many Dell servers that are 4-5 years old and some that are 7-8 years old and are still running legacy applications perfectly. I discovered Velocity Tech Solutions from Dell themselves as I had some power supplies fail on a couple old Dell PowerEdge 1750's...I didn't have much hope for being able to find parts for these machines. Not only did Velocity Tech Solutions come through with the parts, but they shipped immediately and arrived MUCH sooner than I ever expected they would. They have become my "go to" provider for all my Dell servers from now on."
"We received quick shipment and knowledgable service. We'll use them again!"
"I was extremely satisified with my interactions with everyone I dealt with at VTS. Called late afternoon eastern time and the parts were shipped out for next day delivery.
FedEx screwed the P1 Overnight shipping causing us to miss our shipping deadline but not VTS' fault."