"I recently placed my forst order with Velocity Tech Solutions - I waited until after the material was received to complete this survey as I didn't want to jinx myself. I was very impressed with the customer service provided by Anne Tarantino. She made the process of setting up the account & placing the order easy. She made commitments - and kept them. She was very prompt in all of her replies and was pleasant to work with. I would highly reccommend Velocity Tech."
"Very good service, outstanding delivery and packaging. "
"You call... they PICK UP THE PHONE!!! they tell you it will be there on Monday and it's there..
SO easy to deal with, friendly and smart"
"I fried the motherboard of my old Dell server, and it had SCSI drives in raid configuration. Nobody had a quick and easy solution to get the information off the drives. The one option was to buy a used server -- same model from Velocity Tech. I ordered it, it shipped out same day, I plugged in the raid controller and drives from the other computer, and I was up and running again in no time. The used server was in pristine condition. I would definitely recommend Velocity Tech to anybody that needs used parts."
"I don't usually take the time to do reviews like this, but I would like to say to whoever is reading this that Velocity Tech Solutions *really* exhibited fantastic customer service. The person who helped me on the phone was polite, courteous, and competent, and the part that I ordered came in correctly and quickly. I will absolutely be going to Velocity Tech Solutions for my future purchases."
"Very courteous & friendly. Went the extra mile for me and to accommodate my specific needs"
"Very responsive. Good prices. Very helpful live support. Tracked down a hard-to-find item that is shipping out today. The part arrived on time and was exactly what I ordered. I will definitely be back! "
"I have had nothing but great customer service from Velocity Tech Solutions! Thank you guys for all you do!"
"very friendly communication, fast response on our request, very fast shipping (Overseas!). We are very satisfied and we would be happy to bay again from Velocity Tech"
"Professional customer service. Shipment arrived on time as promised. Definitely recommend."
"Velocity Tech Solutions has given me the best service I have ever received!! I was given first priority and got my order faster than expected. "
"I found the site easy to navigate. The product was easy to order and met our need! I received ample system notifications as the status of my order processed and shipped and I received the product as requested. I will order again from this organization."
"I was extremely surprised by the level of service that I received during my transaction with Velocity Tech Solutions. I work for an organization that has multiple offices. We were purchasing the same items in each of these locations and one of my counterparts had all ready placed their order. Within minutes of submitting my order, I received a phone call from one of the representatives from Velocity Tech Solutions. She was checking to make sure that I knew that someone from my organization had all ready ordered the items that I was ordering. How many vendors do you deal with that would have done that? That is what I call real customer service.
This was the first time that I had ever purchased anything from Velocity Tech Solutions, but it definitely will not be the last.
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"Velocity Tech has been a very dependable vendor. They always have what I am looking for in stock and they are very fast with turnaround time. Their sales and support staff are very knowledgeable and friendly. I don’t go anywhere else for my server needs."
"Order went through quick and easy. Product was exactly as described. Thanks a lot VT!"