"Put in an order online a week ago. I emailed ****@**** for a status update, as it says to do on the order confirmation email from Toyota. This email address doesn’t work. How do I reach Ventura Toyota by email?"
"Much confusion over part numbers on your part. Arrived to collect and the wrong parts were delivered. Did exactly what the website said but wrong. Danny is a nice guy but most unsuitable for his job.. moods to be trained correctly "
"Parts guys helped me out in getting a part quickly and easily. Internet site was convenient. No problems. "
"I ordered a hitch Receiver and it came quickly, but in order for Uhaul to install the equipment to my vehicle there cannot be any damage to the box, and it was delivered with all 4 corners opened and damaged and one of the edges of the hitch was scratched pretty badly. They also left my package far away from my front porch and the equipment is 300 pounds or more. Very frustrating. "
"Went in to buy a couple of parts and with his excellent service we got a great deal."
"I got an immediate response regarding an order I placed earlier that same day, and the shipping time was fantastic! A very helpful and kind representative assisted me with the information I requested and went above and beyond to assure me my order was being sent to me in a timely manner. Many thanks, Ventura Toyota!"
"I order rear brakes I enter my vin number from my car. I receive wrong part. Now I have to go again. "
"Once again the customer service staff were kind, professional and helpful in guiding me to the exact parts I needed. When I arrived I received the same professional kindness and immediate service! "
"Very friendly and great service!"
"My girlfriend just bought a Tundra and the sales persons Daniel and Alan were the nicest guys and very knowledgeable and helpful and didn’t try to steer us in a wrong direction. Absolutely professional all the way."
"I never expected to write a review that claimed that I had a great experience purchasing a new car, but that is exactly what I’m doing. Our purchase involved multiple visits as we changed our minds regarding the type of car we wanted and the one we chose was still in transit. Luis Martinez exceeded our expectations by locating a similar car that we actually liked even more. The purchase went very smoothly with assists from Deon Simpson and Anna Nathan. Everyone there is super-friendly and helpful. They accepted our Carmax offer for our trade value, had the car spotless at delivery, and even welcomed our dog who was with us at the time. We visited many dealerships during our quest for a new car and Ventura Toyota was the best, by far. I even went the next day to the parts department, and they too were extremely helpful and friendly. If you want a friendly and professional experience, we highly recommend this dealership."
"Parts department was genuinely helpful. Thank again."
"Easy to purchase online and return refund was excellent "
"Todd parts. Order today and pick up tomorrow "
"Ordered online and picked up in the store. Went smoothly. "