"Venus Puzzles provide excellent service throughout your order. Status updates are available at any time, and delivery time is good. Product quality is excellent and professional, and displays personlised photos to the best quality."
"Excelente servicio de esta empresa Eslovaca. Al principio fui un poco reticente ha hacer el pedido a una empresa que estaba tan lejos, pero al ser la única que ofrecía puzzles de fotos panorámicas, y recibir una rápida y eficiente respuesta a mis dudas por correo, me decidí a hacer el pedido.
Han cumplido en plazos y servicio. Ahora solo queda hacer el puzzle para ver cómo queda. Altamente recomendables!!!!
Great experience with this puzzle company. Great service, excellent and very efficient e-mail answer, the comply with sending time. Highly recomended.
"
"I didn't know what to expect from Venus Puzzle when I first ordered from them. I asked questions and I received quick responses back via email within 10 to 15 minutes. Great customer service, they answered everything. They even told me that I would receive my puzzle before Christmas (since it was a Christmas gift for a loved one). I got it even earlier then i had expected (and i live in Arizona/U.S.)! It was carefully wrapped and the box looks great. It looks like it was bought at a store! The puzzle itself is of high quality. I definitely recommend Venus Puzzle. Great quality, speed, care, and customer service equals a great company that I will continue to purchase from! I highly recommend them. "
"I have nothing but the best to say about Venus. They handled everything extremely professional, fast and carefully. The craftsmanship of the puzzles is tremendous and the box is wonderful. The puzzle was delivered only 8 days after I sent the picture in. IF YOU ARE GOING TO GET A PERSONALIZED PUZZLE MADE, USE VENUS. "
"I ordered the 2000 piece puzzle from these guys using a picture I edited in a photo-editing programme. It was $100 so I made sure I emailed the picture I was going to use to the email address on thier web site first and I got a response the next day, who told me the dimensions weren't quite right and he would have to crop it. I made the adjustments myself (I wanted it PERFECT), sent it again, and got confirmation that it was right. I placed the order, and it was processed and shipped (from Slovakia) the next day! It took a while (over a week) to arrive (I'm in in Texas, USA) but it was WELL worth the wait. Absolutely the best puzzle I've ever seen; really nicely cut pieces on quality cardboard; nicely printed too. Even the box was really nice - it looks custom made but not in a cheap way. Just lovely. Big puzzle too! I could not be happier; very highly recommended; will be ordering some more!! :-) :-)"
"I ordered a panoramic puzzle 15x44". It was fantastic. I loved the printed box. It looks very professional. Got it right on time & you can track it once it gets to the US. Couldn't be more pleased."
"Absolutely fantastic, this is the only way i can describe all of my dealings with Venus Puzzle. Im in Australia and the puzzle was delivered to my door 10 days after the order was placed. The website is easy to navigate and upload your images to, and the service was second to none. Last but not least the presentation of the puzzle is brilliant. Thanks so much Vrato for all of your help.
Regards
Ashley Fraser"
"Truly amazing customer service. We ordered these puzzles to use as special gifts during an event starting Oct. 12. We asked if they could for sure be delivered by then and were told that they would be in our hands by Oct. 10th. Wow!! They showed up on the 1st!!...only 7 days after we placed the order. Meanwhile, communications all along the way were top notch. We have ordered a custom puzzle from "the other guy" before and were blown away by the quality difference of the product from this company. The other source did not put the picture on the box, this maker does. The other puzzle's pieces fit loosely, these are nice and tight. The packaging is many times better in terms of sturdyness and looks. This is definately a first class manufacture and we will be back for more custom puzzles in the future, I am quite sure. To be honest, at first we hesitated to make the purchase due to the production being in such a far off place and not knowing what we might be in for. We can not stress enough how satisfied we have been with our dicission to give this company a try. It's one thing to simply be "not disapointed" with someone's product, but in this case we were overwhelmed by the quality of service and workmanship all the way around....and all of this for less money than anyone else we could find. Thanks so much Vrato....you are the best!!"
"My experience with Venus Puzzle was great. All of my questions were answered promptly, and my order was turned around quickly and professionally. The puzzles look fabulous."
"Little Costly if you make your own personalized jigsaw puzzle, but if you get superb quality for little high price its worth. Excellent quality printing and precise cutting."