"Advertised a Nikon SB600 flash at a very low price. This model is discontinued and hard to find new, so I knew this was a long shot.
Had a conversation with a person who said it was "in stock." Two days later an e-mail to call them. Talked to a person who said "back ordered ... 6 weeks."
10 weeks later no delivery. Called and person said "... still on back order ... no more information ... credit card has not been billed [true that]."
No bait and switch attempt.
Cancelled order.
So they have advertised stuff they said they had and did not, and could not get get within a time that they said they would.
Not cool."
"Worst online company I ever dealt with. They will try to sell you a different product on the phone, they will cancel orders without contacting you and their customer service is rude, insulting and useless... I am not surprised at all by other reviews suggesting they scam people..."
"I was ripped off by them. I ordered a Canon 430EX II speedlite and got a message to call them to complete the order. Long story short, they tried to sell me a more expensive flash for another $100. When I told him that I did not want it he became very rude! I told him to cancell my order he became even more rude and said he cancelled the order. When I asked for a confirmation of the cancellatiion hung up in my face. I call back and they played the fake supervisor game and that person hung up in my face in the middle of explaining my story. They took the money from my account before I could call the bank and of course they never sent the flash. They are a major scam!"
"After reading the reviews, I was honestly hesitate about ordering. I did order a Sigma 18-200 lens on the weekend 04/02/11 and it arrived on Friday 04/08/11. The box/lens/filters were packaged very well. I did have some questions/concerns regarding the lens, and called and asked to speak with a supervisor. I ended up speaking with Derrick. He was extremely helpful, and bent over backwards to help me out. He wanted to make sure that I had a good experience with their company. I went into my call very defensive that I was part of a poor website/business. I came out of my experience a happy customer and will return to purchase more from them.
I know people have bad and good experiences and you cannot believe all you read. I wanted to be one that came forward to let you know I was taken care of, and my lens shipped and arrived on time. Thanks again Derrick...you were a pleasure to work with."
"I ordered a flash from Versa Deals and received an order confirmation, but no other info. Two days later, I received a phone call from Versa Deals "checking" to see if my order was correct, then the salesman tried to tell me the flash I was ordering wasn't that good, and that for only another $100 I could get a much better flash. I told him I wanted to stick with the original order, and he said he'd ship it out that day.
10 days later, I called to check the status of the order, and found out that the flash was on backorder. I canceled the order, which was very disappointing as I'd planned on having the flash for an assignment.
I'm hoping that they actually cancel the order, but I'm calling my credit card company just in case. "
"I was exceptionally apprehensive about purchasing from the VersaDeals website. Did some background research on the company, and was still a little nervous. I was purchasing a Canon XH-A1S HD Video Camera, lenses/filters video light etc. (So THOUSANDS of Dollars) They did try and upsell me on a few items (can't blame them), but when push came to shove, they were No-nonsense in explaining each and every product in my package and precisely what I was getting. Derrick made a custom deal and upgraded a lot of the items to suit my precise needs. Not only did he throw in saw AWESOME freebies, he upgraded my shipping for FREE and had all of my items here in ONLY 2 days!!!!! When I opened the package, everything was EXACTLY as described and in perfect brand new condition, well wrapped. Went online and instantly registered with Canon and everything is perfect! They went out of their way to fulfill my requests, and Derrick even stayed after work for over an hour finishing the deal. Overall it was an excellent transaction and I look forward to future business with Derrick, and VersaDeals. I would recommend them to everyone with NO hesitation whatsoever. "
"I have no doubt that Versadeals.com is a scam boiler room operation . AVOID THIS ONLINE COMPANY AT ALL COSTS!!!!
I visited their website online from their advertised link. I wanted a specific model and brand of a Flash attachment for my camera - and they showed it in stock at an excellent price. I ordered online and paid with Mastercard. I get an email confirming the order but not the product - which is odd. The next day I get an email that says " You must CALL customer service to confirm your order " - again very odd.
The guy on the phone says " Good News Sir - The Brand XYZ Flash you ordered has been upgraded with a new model, and for only $10 more, we can ship you that instead!" Sounded good, right? - so I said fine, but immediately after hanging up the phone, went back online to research this new Brand XYZ model - and there was none!
It was in fact a very cheap chinese no-name version that regularly sells on Amazon.com for half the price they charged me!!! - I immediately called back but they said " Sorry - it's been shipped! - you need to receive it, then give us numbers off the item, then call for return authorization" - my response instead was just to call MasterCard and dispute the charge as FRAUD and refuse UPS delivery entirely.
I have never heard back from them again. I don't believe they ever stocked the Brand XYZ they claimed to sell - This is a Bait & Switch operation for Sure!"
" I found a Sony camcorder at a pretty good price, so I got opinions from my friends who are camera freaks which were positive about versadeals.
I got an email with tracking that the item was shipped. I got my Sony camcorder sealed in a box in a pretty timely matter. I am very happy with the camcorder and shipping.
Overall, I would rate my experience satisfactory besides waiting on hold 5-10 minutes
"
"I ordered the Canon EX II speedlight and received a call stating it was out of stock (similar to reviews I have seen for Accessory Circuit) and would I like to have this better model instead. I was driving and on the phone so I said yes. I got home and looked on line and the version they were offering (I apologize, but I forget the model now) was seen elsewhere for $100 cheaper! I asked for them to keep my original order. Unbeknowngst to me, they cancelled my order. I was never informed of this and when I called there today they said I was sent one. I said yes, it indicated for me to call so my order could be further processed. Blah,blah for the excuses. I also emailed them 2 times concerning my order and never heard back."
"I placed an order for a canon zoom lens and selected the free shipping option which the website estimated would ship in 10-12 business days. After the twelfth business day, my item still had not shipped. My emails inquiring as to why weren't returned. Finally, when I called, I was told the item was on backorder. This was not mentioned on the website at all. Ultimately, I cancelled the order. After searching for versadeals online, I saw this was par for the course. Ultimately, it was my fault for not researching this company further before I placed an order. For anyone looking to order from this company, please think twice. You can find all sorts of horror stories about this company online. Their prices may look great, but they don't actually have any of the products you'll be purchasing. Spend the extra 100 bucks or so and go through someone reputable."