"The ordering procees with these guys was really easy and quick. they were really good at answering your questions. Well that is about where anything good ends. When i first recieved my computer i noticed that it did not have the additional front case fan i ordered. So i called back and they said n o problem we will send it out. So i proceeded to set it up which was very easy untill i came to the sound. There was none. I double checked everything. Well i called tech support. Well firs they asked me if i had installed the drivers that came with it. Now when you order a new computer the drivers should already be loaded. Well i said no and he was like well do that and proceeded to hang up with out seeing if that even worked. Oh did i tell you that you have to leave your name and number and sit around for ever waiting for them to call you back. Well i had to do that again once the drivers did not solve the problem. Well we went threw some things and well he was very short and rude the whole time. Finally i said look i did some research of my own and well i am missing a software program and he was like i have no idea what you are talking about. So i got off the phone with him and called the mobo manufacture. After 5 minutes with them they informed me i did not have the correct board and that my digital speakers are not supported by this. So after that i had to call back Vicious and let them know they sent me the wrong board. After messing around with CS they finaly said well we will send you the correct mobo. Well i have to send them back the wrong board at cost to me of course. So when they did this 2 weeks after getting the board i was wondering where my fan was and well they have not even sent it yet!! So as i sit now i have a computer with no sound, the wrong mother board, tech support that is useless and well customer service that is anything but! Save your self dont buy here!!!"
"I had great personal service and I love my computer. I got a Samurai, which is a P4 machine. It's super fast!
It looks pretty cool, as well."