Product & services pricing
1.25/5
Chance of future purchase:
0.00/5
Shipping & packaging:
2.50/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
1/5

2018-01-20

Never received my refund

"I bought facial oil for my girlfriend and, upon recieving the product, I noticed it looked different from the product images online. I contacted the manufacturer and they told me the discoloration meant the facial oil was old and that I should seek a refund. I followed Vickerey's instructions to send the product back but I never got my money back. Avoid doing business with Vickerey!"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2017-10-16

Terrible Customer Service

"I've been processing a return with Vickerey for 3+ weeks. I've called twice and finally today they issued my refund. However, they shorted me nearly $15. Now I have to call them back and fight for my money. I care about sustainable clothing, which is why I bought from them. But I also care about being treated right---and this is far from right. Do not order from this company. I, for sure, never will again."