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Video Game Depot

4 reviews
5.00 / 5


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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
5/5

2004-06-18

"Videogame depot is an awesome site!
I was reccomended to them from the penny-arcade forums, and i havent regretted any of my 3 purchases with them. Shipping is totally quick even if you choose ground, and all the items are in good quality and priced well. In a previous order, i ordered about 5 sega saturn imports, and they all came with cd case/instructions, and some even came with the spine card (which is awesome)

Really great retailer, i cant reccomend them enough
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
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Being knowledgeable
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Being trustworthy
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Being easy to reach
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Resolving problems
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Making decisions on their own
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Overall customer service
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Customer service making decisions on their own
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Customer service being trustworthy
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Customer service resolving problems
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Customer service being knowledgeable
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Customer service being easy to reach
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-06-30

"Shipped out my order and was to recieve it a day after the release date. This place has great prices and a nice selection of imports. They are definitely consumer focused and are very professional. This place won't disappoint you."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-04-12

"I purchased a Sonic Adventure 2 Special Edition birthday pack from Video Game Depot because they had an insanely low price which made me a little suspicious but gave it a shot anyways. I placed the order early in the day and shortly after placing the order I got a confirmation email and the package shipped out the very next day and got it within a week. I have ordered many items since and have been very happy with them and will continue to buy from them. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-04-01

"I ordered Soul Caliber 2 from them 1week before it came out in Japan and I got 2nd day shipping on it.

Not only did they ship the game on the 27th of March its japanise release date but it arived here very early in the morning on the 2nd day.

I am very happy with them and will continue to use them in the future.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process