"I bought the saddlebag because of video. But the video did not tell the truth about the bags. The video said they were lockable but, they were not also, said they had the shock cutout and they did not. I called in and was told sometimes that happens. REALLY. If you are going to lie about a product have the guts to fess-up to it. I spent over 500.00 dollars with you folk and that will never happen again. I bought trunk -200-B, Viking bags Char-600-s, Back-100, QDS-VK-1000,HO-200-QDS and still missing the backrest for the trunk. "

"The bags that I ordered seem to be of high quality and a great value. They arrived quickly and install went smoothly."

"Easy to install and remove. Plenty of room these, are a good size bag. I locked my bag to the back rack of my V Star 950 with two hemet locks."

"Bags are amazing and look great on the bike. Shipping was very fast. I am telling everyone I know about them and how good the quality is. Thank you again"

"The purchase process was easy to navigate. I would recommend this site to friends in the future."

"All the parts are their and bam the bag is on!"

"The instructions which do not come with the trunk state mount the braket on the luggage rack not how to mount it. I had to fabricate part to put it on with. the sales people were very helpful and the trunk looks good on the bike now. I would recommend it."

"Bags are nice! And shipping was extremely fast, had our order in only a few days. Very happy, we will order from you again!"

"I have to say that the bags are really nice for the price and Viking service was top notch but unfortunately, the hard mounts supplied with the bags will hit my swing arm when the shock compresses. I wound up taking them off and going back to my old bags and bag supports. "

" I received my saddlebags a few days ago. they were packaged well, and looked great. Got them mounted on the bike, they look awesome. Also received a sissy bar bag, that also is very nice. Very pleased with Viking so far. have already recommended them to some friends. Thanks."

"nice bags for the price.... installation was a little difficult due to instructions not being very clear."

"I asked a lot of questions about my bike and will the bags fit. I was not told that I would have to buy longer screws for the bags to fit."

"i am very pleased with all aspects of my new bags!.....design, workmanship, materials, style!......the only thing that i was disappointed with was the mounting hardware was plated and not stainless steel........i replaced all said hardware with stainless steel components......it just don't make sense for you to not do the same!!.....sometimes the bean counters hurt a great product like this one!.......Thanks, Robert"

"Very pleased with the style...look...quality of the bags. They really updated the look of my 1997 Valkyrie. I got the look and soft lines of leather with the security of a hard side bag. I was not pleased with the attitude of customer service personnel concerning and out of stock item that I called about. I guess that he was having a bad day!"

"while the quality of the product appears to be excellent, the customer service was dreadful. I contacted customer service to attempt to resolve an issue where the screws for the mounting hardware were too small. Not small as in it would not fit the motorcycle but small as in it would not screw into its own nut that came with the hardware kit. Customer service more or less told me just go buy new screws. When I attempted to explain that it was a specialty piece they said just go to hardware store and buy new screws. Their customer service was nonexistent due to the fact that their only way to resolve anything else for me to go and fix it myself. I don't recall so much as an apology for an inconvenience but I do recall being told over and over go buy new screws."