" I received my saddlebags a few days ago. they were packaged well, and looked great. Got them mounted on the bike, they look awesome. Also received a sissy bar bag, that also is very nice. Very pleased with Viking so far. have already recommended them to some friends. Thanks."
"nice bags for the price.... installation was a little difficult due to instructions not being very clear."
"I asked a lot of questions about my bike and will the bags fit. I was not told that I would have to buy longer screws for the bags to fit."
"i am very pleased with all aspects of my new bags!.....design, workmanship, materials, style!......the only thing that i was disappointed with was the mounting hardware was plated and not stainless steel........i replaced all said hardware with stainless steel components......it just don't make sense for you to not do the same!!.....sometimes the bean counters hurt a great product like this one!.......Thanks, Robert"
"Very pleased with the style...look...quality of the bags. They really updated the look of my 1997 Valkyrie. I got the look and soft lines of leather with the security of a hard side bag. I was not pleased with the attitude of customer service personnel concerning and out of stock item that I called about. I guess that he was having a bad day!"
"while the quality of the product appears to be excellent, the customer service was dreadful. I contacted customer service to attempt to resolve an issue where the screws for the mounting hardware were too small. Not small as in it would not fit the motorcycle but small as in it would not screw into its own nut that came with the hardware kit. Customer service more or less told me just go buy new screws. When I attempted to explain that it was a specialty piece they said just go to hardware store and buy new screws. Their customer service was nonexistent due to the fact that their only way to resolve anything else for me to go and fix it myself. I don't recall so much as an apology for an inconvenience but I do recall being told over and over go buy new screws."
"I was shipped the wrong bags. I was billed for plain but recieved studded. I emailed and called but got 0 response. I probably would not order from vikingbags again. "
"Great bags, look and fit great !! "
"its was a great experience!!"
"the bags came in a timely manner and look as they did online, my one knock is that the description says they are key lockable which lead me to believe that they come with a lock, sadly this is not the case"
"fairly easy to install. Look great on my bike."
"Order arrived very quick, however was missing one lower strap to try bag to support. Called in and one was sent ASAP. Good looking bag love the key lock. Maybe add buckle instead if Velcro kind if weird to open but love the bags!!"
"Quick shipping and nice quality bags"
"Fast delivery and as always excellent service. "
"Bags did not open like in the video, they opened against the seat which limits your access into bags. But the quality is good and they look good on the bike."