"I would've given a 5 star rating because these bags are awesome. But, the mounting hardware is a little disappointing. None of the bolts that it came with would fit at all, either too long or too wide. My advice if you were planning to get this brand of bags is 1. have someone help you (wrestling with them yourself can be frustrating) 2. visit a hardware store and find bolts that will work for you. By using my own bolts I was able to manage to keep my quick release sissybar hardware."

"My experience ordering from Viking was good. The bags are everything they said, I'm happy and not only that but they sent me a tracking code an I like that to. Will most likely do more business with Viking.
Tango"

"Very bad customer service when you call in. The web site shows a bag with locks under the bag strap which is the ones I wanted to order. Called Viking bags to make sure I was getting that style of bag. I was informed they no longer make that style bag. I cancelled my order and requested a refund. I was told it would take a week to deposit in my bank a week as come and gone still haven't recieved my money. Call Viking bags 3 times alway a rude person that answers the phone. Will never do business with Viking bags again. Jut refund my money! You also might want to remove that video shows that strap locking feature that you no longer offer."

"The bags were NOT as described. I wanted to return them as a resault of the false information on the bags I purchased on your website BUT you refused to refund shipping costs too when the mistake was yours."

"The mounting bracket on the left side hits the top of the upper belt guard on my bike I had to modify them to fit properly. Viking bags might want to address this issue other than that everything was good"

"Love my Viking Saddlebags! Easy to install, excellent quality for the price and exactly what I wanted! "

"Horrible experience, I purchase the saddlebags on March 20 and they arrived quickly But that's where my good experience ends with them. The bags seemed sturdy but they were keyed different, so each bag needed a different key. The paint was cheap at best, It had "fish eyes" Or little dimples all over it. So I sent out on getting them exchanged after using their site to set up an exchange I got an email a day later telling me to do it again, so I just called and told them about wanting an exchange for the leather style. He gave me an email to send pictures to and after twould days I finally get the return slip to send them back. A week later they get my bags and two days after that I get a refund. Confused I called and explained I just wanted a refund. They said they would look into it, a week later still nothing in terms of contact from them.I wouldn't complain normally but to reorder it would cost me shipping, again, and the cost of the bags went up 30 dollars as well as the discount I was able to use.

After 2 weeks they finally replied back to me and they will refund me the difference."

"I usually don't buy by the internet but I was very satisfied with the quality of your product."

"Harley Davidson isn't known for being cheap. I love my Dyna by all means, but between the HD dealership stealing all of my money with their outrageous labor cost to the actual accessories and parts department quoting me crazy prices for things. I need to save a buck here and there. Riding motorcycles is by no means a poor man's sport and Harleys only make it more expensive. I searched high and low for the proper saddlebags that would fit my bike. Many of the options on ebay are a little bit too cheap and generic for my taste. Some of the other bags from HD and other higher end places cost almost a thousand dollars. Viking Bags comes in right in between and offers a great selection of locking bags. Locking is a feature that normally is only on nicer bags. It's a convenience factor where you don't need to worry about rushing out of the store to come back to ripped off bags. For 300 you can get the top of the line shock cut out lam 800 bags with a beautiful finish. I really enjoy these bags. I read a bunch of horror stories all over the internet and I'll say that, those reviews must have been for the old company. THey've definitely improved since the last negative review i read about them. now the dyna is tricky, you need to get a license plate relocation kit and viking bags does offer that for free. it's not the best quality, but it does the trick and if you want to get a higher end one, you can order a different kit from easy bracket. The mounting hardware is solid, but the instructions are a little bit vague. Not an issue, as i am handy with my hands. I would highly recommend viking bags to anyone who isn't a brand snob and interested in upgraindg their bags. I've had these bags 7 months and no problem. "

"delivered on time, very well made, glad i made the purchase."

"The bags are definately a good quality bag. The look and qualtiy are very top notch. I would say they need to workon the brackets a little bit I have to forgo using the cross bar for the bottom to make it fit. Still works fine though. I actually called in about this and they said they are making bracket for my Dyna to fix this issue and they will send it to me when it comes in. So i thought was pretty cool."

"Arrived very quickly, nice looking hard sided bags. I would recomend them!"

"Actually I was very satisfied with my purchase - well designed and made. A great product at a more than fair price.
This was my second purchase from Viking Bags I also bought a set of Thor Saddle Bags for my Harley Sportster last year.
Thanks,
Rabbi Larry Winer
"

"Simply the best motorcycle saddlebag company out there. They take pride in their product and offer some of the best deals available. Their mounting hardware isn't half as horrible as everyone makes it out to be. I don't know what kinda parts they're getting for their bikes if they're complaining. The hardware kit is solid... doesn't feel liek cheap aluminum from china like some other stuff. If you guys wanna feel cheap junk, goto the motorcycle store and ask to see their cheap trunks. Anyway, I'm a fan... the price can't be beat and they were helpful when I needed some tech advice about my fatbob. "

"Thank s for the. Quick. Delivery"