"They were very helpfull when i was thinking about a purchase. The shipping was very fast. "
"very nice bags. that it..........................................................................."
"shipped fast. It is bigger than I thought it would be the only thing I would fix is the zipper pulls they fall off easily. GREAT LOOKING BAG "
"Had to buy longer bolts. Weren't long enough for my '13 M50. Also wish the hardware was a little more substantial for the bags. May change the hardware down the road, but all in all they look great! "
"found the information on the website very useful when making my choice."
"Missing parts in shipment"
"Super quality--great price--quick ship--NICE bags--will buy from Viking again"
"Viking bags delivered a very quality product and a very reasonable price and delivery was fast un damaged. The saddle bags I ordered were exactly as described and worked perfectly on my bike. Installation instructions were a little vague and I had to improvise a few things and buy some additional parts but when it was all said and done the bags work and look great! "
"very unsatisfied they charged my card and no product no email to confirm order or no email to let me know that the bags were on back order very hard to get a hold of customer service and NEVER got a call back from a manager to remedy the problem obviously they don't care about the customer satisfaction would have liked to have bags but when they send you an email saying bags in stock and there not and customer service has no clue i guess i'm looking some were else and different manufacturer for bags "
“Hi Vannem8, I do apologize if there was any confusion about what was in stock or not. I can definitely have a manger give you a call to resolve this. Please provide me a number where I could have a manger give you a call. -Ramiro”
"The bags look great!! But one of theL locks won't open so now i have to send them back and wait for different ones! That bums me out!"
“Hi Biggross707, we do put an emphasis on quality at Viking Bags however occasionally a customer does receive a defective bag. We stand behind our product though which is why we replace or fix any defective bags that were shipped out. I apologize about the inconvenience, but I can have a member of our staff reach out to you to address the issue. Can I get your order number, or a phone number where you can be reached at? - Ramiro”
"I was shopping for saddlebags for a 2007 Honda Sabre in the $200 price range.I didn't want soft bags and I didn't want hard shell I looked at a lot bags most were universal fit and most wanted xtra for the hardware mount ,Viking was the only manufacture that had made a bag for a Sabre and even showed a picture of what they would look like on a 2007 Sabre and the hardware was included in the price, they look great and the construction is solid,I am very pleased with the Viking brand.Kevin in Ohio"
"Missing parts with the support kit in bags where predrilled like they where used already. Do like the look of the bag "
"I did not receive a conformation email with my order details and estimated deliver date."
"Shipping speed was great. Product quality was better than I expected at this price range. "
"nice bags; fit nice; verry happy with the final look; already made lots of use out of them."
A rep from Viking Bags, VikingBagsOfficial, has responded:
“Hi Scott, if any parts are missing we certainly want to fix this for you. Please give me your order number or phone number so we can contact you to correct this. -Ramiro”