"The online shopping was very easy and the product was shipped quickly, obviously someone who rides designed the bag because it's well made, sturdy, and carries lots of gear. this was one of my best purchases this year!"

"Bags were not the same as pictured on the web site. Roll bag did not have straps or snap ring to connect to large bag. There was no small pouch for keys and cell phone. There was no rain cover or shoulder strap."

"When I ordered they were supposed to be in stock, when if fact they were not. They didn't actually come in stock until last week on the 16th. They are supposed to be delivered today the 20th."

"Site is easy to navigate and find the appropriate bags for your make and model. Pictures are helpful, as are the videos. Simple purchase process. Very fast shipping and delivery. Instructions for installation are included and easy to follow.

A very satisfied customer"

"All as expected. great shipping."

"I have not received my order and no details online when I may expect to. They have confirmed my order and credit card authorization, but it's been almost two weeks now."

"Bags arrived within one day of order. Look great right out of the box .....quick and easy install on my 2007 VTX"

"I had to return my order because of a mistake on my part. Viking Bags promptly sent an RA number, and is in the process of filling an exchange order to cover my error. Everything has been handled efficiently and courteously, I'm very pleased. "

"I found the bags to be all that was advertised for size, looks, etc. I was also pleased with the quick delivery.

However, the bags were purchased to fit a Harley Davidson Dyna. The bag type that was sent was type VL003, listed as fitting the Harley Dyna.

I found the following issues:

The holes in the bag did not line up with the holes in the Harley for attaching the bags to the rear fender. I had to cut new ones. This was easily and neatly accomplished with a drill. I will have to plug the holes to prevent water and dust from entering the bags through the original holes.

The bolts provided were 2 different diameters. Neither fit well. I chose the larger diameter, as it fit closest to the holes provided in the Harley. I had to screw them in because they were a tight fit. Then I found they needed to be about 1/4" (8mm) longer to properly attach to a nut under the fender. I had to buy longer bolts.

The larger diameter bolts provided did not come with nuts, so I had to buy new lock nuts at the same time.

Overall, I am pleased with the bags, especially in consideration of the price, and they look good on the bike."

"Haven't mounted the bags yet, but they do appear to be all that was advertised. Very sturdy, nice looking and good size."

"I got exactly what I wanted in a shorter time than I expected it it was excellent"

"This is my second purchase of Viking saddlebags and I have been very satsfied both time. My older bags are still in great shape. I just needed bigger ones."

"Bags were just as advertised and delivered in a very timely manner . "

"The Viking Bags website claims that bags are "Shipped Same Day". 10 days after I ordered, my status was stuck at "Approved". When I called, I was told that the bags had been out of stock, but are now in stock and would ship Saturday. First off, if they're in stock (their website agrees), why the hell are they not shipping today (Thursday). Thanks to this foot dragging I have no saddlebags for my Laconia trip. Asked for an immediate refund."

"Quick response and good customer service"