"I purchased the bags after talking to Bobby on July 4th they came on Tuesday and I will be installing them tomorrow. The bags look as pictured on their web site and appear to be high quality. I will give another review after the installation. Bobby did explain that the bolts that come with the quick disconnect package would not fit with my quick disconnect sissy bar and luggage rack. He further explained that the bolts would be ey to find at any Lowes or Home Cheapo."
"I bought a set of these bags for my motorcycle. When inspecting the bags I noticed one of the welds on the inside of one of the bags was broken (inner support so the bag will keep it's shape). When I contacted Viking Bags all I got was the run around with them repeatedly asking for more photos of the broken bag. Know it has been 8 days since I received the bags and am no where closer to getting this issue resolved. After dealing with this company I would NEVER suggest to anyone of buying a product from them!!! Heck even trying to reach them on the phone is next to impossible. Take my advice, stay clear of this company."
"I purchased the Spoon Viking Saddlebags for my Harley because they looked great on their website, they are of a large capacity and at a fair price.
Well, if you want a large bag that is cheaply built and has poor customer service…then this is your bag!
First, the bags they sent did not match the photos or video on their website. They picture bags and show a video that feature Velcro closures on the lid of the bag...in reality, they came with extra plastic clips that were as cheap as you can find and totally mess up the looks of the bag. Next, one of the "Spoons" came loose from the screw. I contacted Viking about this, sent photographs of what happened and it took forever get a replacement spoon. Next, the bags come with a locking mechanism that works pretty well, but you only get 1 key for each bag and the bags are not a matched set…so there is only ONE key for each bag and you cannot get an extra key or a blank to make an extra key. I never heard of getting only 1 key with anything...so if you lose the key and you are screwed. You will have a bag that is locked and you cannot get in it, or a bag that can never be locked again!
To make these bags “look” more like they should, I removed the cheap clips, added the Velcro like you were supposed to have done in the first place and had to cover the holes where the rivets were with Harley emblems. This costs me about an extra $125.00. Bottom line is…never again. These bags and the Viking Company are not worth the trouble. Spend a little more and get a better bag. I have photos and emails to back this. If you are interested, email me; ****@****."
"WARNING - SCAM - LIARS - FRAUD!!!
Viking Bags offered to give me a set of bags at no charge in exchange for a good review. Now I know why they are bribing people to get a good review. The bags didn't fit, they told me to drill some additional holes to make them fit - NO thanks, why can't you just send me bags that actually fit my bike? I refused to drill holes in the bags and asked them to just pick up the bags. Now they are threatening to charge my credit card over $350.00!!! Absolutely FRAUDULENT!!! BUYER BEWARE!! By the way Viking Bags actually had an ad on Craigslist offering free bags in exchange for reviews!!! That should have been my first warning!"
"Viking Bags are now putting there logo on all there bags. About 1 1/2 inch round in the center of the bag. They refused to pay return shipping, even though none of the pictures on the internet shows the logo (Clearly false advertising) so I decided to keep them. Also, I did not compare the bolts they sent with the ones that came on the 2006 Honda 750 Aero. That was a mistake that cost me $250 in labor at the Honda shop. The original bolts are 10mm x 1.25 thread. The ones they sent are 10mm x 1.5 thread. not only were they the wrong threads but they were too short as well. I totally butchered the installation. Everything from the fender up had to come off so as to tap the holes the bolts go through. The bags are well made and proffessional, however, a mistake like this is unacceptable. Total cost for installed bags was $450."
"I had a very good experience... "
"The saddlebags arrived promptly and in perfect condition. I had one small problem when a bolt head sheared (it was defective) but it was easy to find a replacement at the local hardware store. I took my time and the installation went smoothly. Tip: Be sure to actually open the bag as you hold it in place to make sure you have proper clearance! The bags look great on my ride and the mounting hardware does the job perfectly. My partner is looking at the bags on her bike and will likely replace them with a set of Viking fairly soon. "
"Great working with you. Fast delivery and great product. THank you. "
"Great service..Product delivered quickly."
"Very happy with my bags they are great"
"Still waiting for delivery of the saddle bags. I thought they would have been here by now. I ordered multiple items from different stores days after I placed an order with your company and have received all of them already, dissapointed in your shipping methods. Maybe you should try USPS. Cheaper and faster than UPS>"
"I have not recived them yet, but sure excited about putting them on my Harley if I ever get them !"
"First, the bags were delivered before expected and in good shape. I was really pleased with the quality of the bags and even got the mounting hardware included in the deal, most places you would need to pay extra. I mounted the bags on an '08 DYNA (FXD).Only thing that I had to buy were bolts because it came with metric. Really found that they looked good. I must say to, that we recently purchased a tool bag that had an issue with one of the straps and were treated exceptionally well with that situation. My wife and I each ride our on bikes and can assure you that we will continue to shop here as well as tell others of our shop experience. Many thanks to all. Warren and Kathy"
"THE WORSH INSTALLATION DIRECTIONS I HAVE EVER SEEN! I'VE HAD THESE BAGS MOUNTED TWICE(8 HRS SO FAR)AND HAD TO REMOVE THEM EACH TIME BECAUSE OF INTERFERANCE WITH THE CHAIN GUARD AND THE SHOCKS. THE MOUNTING SYSTEM SUCKS. NEVER AGAIN,I WILL NOW BUY MY ACCESSORIES FROM H/D AND NOT THIS KIND OF GARBAGE."