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Viking Computers

2 reviews
5.00 / 5
Computers & Electronics

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Product & services pricing
0.00/5
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Return/Replacement policy:
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joekker666
5/5

2004-11-04

"I placed my order early this morning and I got it late this afternoon. The site looks remarkably like Office Depot's but that's not a bad thing as my packages were continuiously updated regarding thier whereabouts throughout the day.
Pretty good deal too; a free dvd player for a $25 order including a much needed printer cartridge. Additionally free shipping. Dos'nt get much better than this retailer IMHO."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being knowledgeable
Resolving problems
Being trustworthy
Being easy to reach
Making decisions on their own
Overall customer service
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Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
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Overall web site
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Web site being easy to use
DesmondClark
Verified
5/5

2004-07-28

"Media readers were delivered on time and work great! Products delivered were excellent!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Overall customer service
N/A
Customer service being easy to reach
N/A
Customer service making decisions on their own
N/A
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site