"I am just about to reorder from Village Pet Outfitters. I am forever late in ordering replacement treats for our dog, Ming, and inevitably they arrive much sooner than expected and always arrive with all the TLC of a company who cares equally about its two legged customers and four legged customers."

"There are no words to decribe the customer service I have received from VPO. They continue to exceed all of my expectations. I have placed several orders and each time their communication is clear and accurate. They do exactly what they say and their follow-up is exceptional. Recently, I was interested in purchasing an item that was not on their website and within 24 hours they were able to obtain the item I requested and add it to their website. In addition, they informed me every step of the way over the 24 hours and managed my expectations. I would 100% encourage other animal lovers to purchase items from VPO!"

"Best price and super service for beautiful martingale leather collars for my handsome boys!"

"You guys are great. I'm so happy on the fast shipping!
I bought the AviCalm Calming Supplement for my 2 cockatiels. They are over 20 years old. I've had them since babies. They were squawking ALOT for the past several months and driving me crazy!! I researched for something to help them,(and myself) and finally came across your store. This is really great stuff, it really works!! They do squawk once in a while, but not like before. Thank you SOOOO much for the fast shipping and this wonder powder! We really needed this! No more pulling out my hair and worrying how I was going to help my Birdies. It's a miracle and hope it continues to help us. I also wanted to thank you for the free shipping offer, it really helps as I am on a fixed income and I'm going to take advantage of that and buy another jar of the AviCalm. Again,THANK YOU Katherine (P.S. I'd give you guys 100 star rating if I could!!)"

"You did an excellent job of keeping me informed of the status of my order. My leash guard was delivered quickly and was as advertized. This was my first order and will definitely consider ordering from you again. Plus my puppy loved the sample dog treats!"

"Village Pet Outfitters is truly a man's best friend! The employees are extremely helpful and go out of their way to make sure everyone's experience is top-notch. They have a vast selection of unique, high-quality merchandise for super reasonable prices. VPO is second to none!"

"I purchased a Baron Double Diner for our St. Bernard and could not have been happier with my purchase. From the ease in finding the product I wanted to the simplicity of finishing the order. I did have a question on the product and received my answer right away. This is a great site with many great products, plus shipping is only $5 on any order. I highly recommend Village Pet Outfitters if you are in the market for pet supplies."

"I have placed many orders with VPO. They have great products with exceptional services. Whether it's talking to them about something they sell (they are very knowledgable) or just the great customer service and prompt shipping, it was a pleasure to do business with them. I would absolutely recommend them to anyone who wants to have a great internet shopping experience. "

"Very high quality products and truly caring customer service. You can tell this store is run by real people who care about pets and want to sell the best products for them. They also care about their customers. It's unusual to find a business these days that takes to heart the basic concept that a store should meet customers' needs and ensure they are happy with not only a unique high quality product, but with the shopping experience itself. I've become a regular customer and recommend Village Pet Outfitters to my friends and family."

"I ordered several items from this store. The call taker was extremely friendly and knowledgeable about the products. The prices were very fair and shipping is free on orders over $50.00. My items arrived quickly and packaged well. I would most certainly order again from Village Pet Outfitters."