"Ordered a Dovo straight razor that was to be hand honed prior to shipping. The razor arrived with factory seal in tact and I am unable to shave with the razor in it's current condition.
My first email to the company was not responded to. My second email I was told that the factory seal was not in tact even though I could not see it. (It holds the case closed so if it had been cut the case would have opened prior to my cutting it)
Then I was told that it is my technique because if their honemeister could shave with it there is no reason I should not be able to. As if the person performing the honing shaves with every razor honed.
Lost any future business from me. However shipping was fast, prices were good. My complaints are the lack of the razor being hand honed as stated and the tone of the reply I received after contacting them two times."
"Super fast shipping and amazing personal customer service!"
"They are a pleasure to do business with. They ship very fast, communicate well, and provide a great value (going so far as to throw in a little extra with my order). I would definitely recommend and do business with them again."
"Prices are great, website is easy to navigate, shipped the correct items quickly, and even included a hand-written note thanking me. He even threw in a free styptic pencil. (Must have known I was new to DE shaving). I will definitely look to Vintage Blades LLC for my future shaving needs and would highly recommend them."
"-Ordered-
2 Septic pens
1 strop paste
1 shaving bowl
and Dovo head shaver
GREAT prices. FAST and affordable shipping. They even included what looked to be a hand written thank you note. Very nice touch."