"I would give them no stars if I could. False advertising, liars, theives.....pick one. They advertised a twin low loft bed with the dresser, bookcase and the pull out desk for $177...ive got pics to prove it. I took apart my kid's bed expecting 2 twin low loft beds...i got 2 dressers thats it and they wouldn't fix the problem. They wouldn't send me the beds I ordered and my kids were sleeping on the floor. And I had to fight them tooth and nail to send them back the dressers and get a full refund. But I haven't gotten my refund yet for $377...so we'll see....not counting on it. Worst experience of my life and Amazon wouldn't let me post my review stating the truth about VirVentures. "
"If I could give this company a -100 I would. They are the worst company I have ever had to deal with. Purchased a shed through Amazon with them as the third party and it was damaged when I received it. I contacted them immediately and have been jacked around by them since delivery of May 21. Offered me a cut of $125 to settle fast. No fling way. It was damaged when I got it. Never answers their phones , no call back. If you reply to their emails, Amazon states that VirVentures then has another 48 to respond so they keep the emails going by stating they understand my concerns. Give me my $700"
"Beware. Do not buy from this seller. Unfortunately zero stars is not an option. Sent the wrong item. Said they would reimburse return shipping. Had to report them to Amazon to get the refunded the cost of the item. They refuse to pay return shipping. Horrible seller."
"Product never received. Ordered patio furniture ($600) May 5 with delivery date May 11-14. Now May 27 - still no delivery. Standard response: We will get back to you or check with delivery company. Seller does not take accountability to ensure product is delivered. Unethical and unprofessional. Have cancelled and asked for refund. No response. Do NOT buy from this seller."
"I ordered a 400P-RV Automatic Portable Compressor Kit (12V, 33% Duty, 40 Min. @ 30 PSI). $67.74, Web Code: 13699740
Quantity: 1 from the BestBuy.Ca website.
They send me 4 metal rods and now they are offering Me 50% of the purchase price back? Really? I order the portal compressor kit and they send Me 4 rods? Just send me what is in the picture!"
"This by far is the worst company I have ever dealt with. I ordered a dining room set on walmart.com from them. Never received the item. All i got was tracking info that says the shipping label has been created. I have requested a refund but they said they couldn't give me one because the item has already been shipped. Do not ever order anyrhing from them. They are the biggest rip off. U can't even talk to anyone in customer service. The one time i did get ahold of someone all they said was hello. When he asked for the order number and i went to give it to him he hung up. "
"Virventures posting in Amazon was misleading. This mattress is not 3 inches thick nor is it soft. I have severe arthritis in both hips and bought this mattress pad to place on top of my regular mattress for extra cushion and comfort. This pad was hard as a rock. It gave me no relief. I decided to return it and asked for a return authorization shipping label. They sent one but I am responsible for the cost of shipping it back to them. It will cost me $115.00 to ship a $167.00 mattress pad back to them. No where in the posting did it say I would have to pay the postage. I tried calling both of their numbers. One says the mailbox is full and hung up; the other said to leave a message. I have been waiting for 2 days for a call back. This company is a total rip off and I will not be ordering from them again nor should you. I am also disappointed in Amazon for keeping this company on as a seller. "
"Run away. They are complete scam and not even try to hide it. They do not even give your money back."
"I ordered a simple bird feeder from this horrible company on eBay. Said it would be three weeks, but since it wasn't a birdfeeder emergency, that was fine. Never received shipping info despite repeated requests, never received item, and had to get eBay involved to get a refund. Are they in business just to mess with people?"
"My experience with Vir Ventures was nothing short of CRIMINAL :(
Last December I order a "2 piece couch" but they only shipped part of it. I complained and they LIED about the details of the order. I filed a claim through Amazon and they LIED to Amazon. It was rather comical to watch their agents try and explain how even though the ad said this was for a 2 piece couch they continued to maintain that it was only for one part anyway. Later Amazon's own attorney wrote me a letter and acknowledged Vir Ventures lied about the order. I then filed a complaint with the District Attorney and the agents at Vir Ventures continued to LIE to them about what happened even though Amazon acknowledged Vir Ventrues was in the wrong. What does Donald Trump and Vir Ventures have in common? Well obviously they both make their money by shoveling large quantities of horse manure. "
"The worst! I ordered something directly through the VirVentures website a few weeks ago and still have not received it. I have called and emailed this company at least a dozen times. No one ever answers the phone. I received one return phone call, and they could not give me any information regarding my order. Then I received an email asking me to give positive feedback about my order...how is this possible since I never received it?!! That was 2 days ago, and I still have no resolution. Keep in mind, the money was taken out of my account the day I placed the order. Do NOT order anything from this company!"
"They tried to get me to use a non-Amazon label for the return, Amazon said not to do that. I used the Amazon provided label, which I didn't realize didn't include tracking. Since I didn't keep the tracking information, they now claim they didn't receive the return. I don't believe this at all, I question their integrity as a company and will no longer do business with them."
"They send you defective products then refuse to refund you"
"I bought replacement liners for hanging baskets that hold plants from VirVentures through Amazon.
They said that they were the correct liners and I even confirmed it on the phone with VirVentures.
The liners did not fit. Way too small.
I printed out return labels and my wife took them to be mailed back to VirVentures. They were NOT pre-paid labels and it cost $51.
I have been going back & forth with them for three weeks. They refuse to pay shipping and want to charge 20% restocking! It was their fault that they advertised falsely on Amazon as well as verbally on the phone. All their fault and they want me to pay 20% restocking fee as well as freight.
Everytime I called or e-mailed, they wanted me to send them something different e.g. tracking #s, pictures of the liner (which they had since I mailed them back to them!), wanting me to "please elaborate", etc. etc. They would ask for the same thing over & over saying that they didn't get it previously from me. I sent everything that they asked for several times!
I am in the process of Amazon filing a "Case" with them.
Amazon has been great.
Don't trust them! Stay away!"
" Thought I was buying from Walmart. Lowest price compared to others so bought it with bank debit card. Next day got an email that they made an error on the price. So checked my bank and the money went out. So far not back in. I feel this is fraud because A) Misrepresents as WALMART, whom I trust/ have bought from before. There was a walmart order number and everything.
And B) Out $200.00 that I haven't seen back! They have not answered emails. "