"Vitacost has a great selection and gets my order to me quickly. The packaging is good, and if there is a problem it is fixed immediately. I have no worries about any problems or negative experiences with this company. "
"Excellent way to shop, fast and great prices."
“Thank you so much for your amazing review! We're thrilled to hear that you had such a fantastic experience with our fast-ordering process. It's wonderful to know you found our prices unbeatable. We can't wait to serve you again soon! Your support means the world to us!”
"Always a great experience ordering from Vitacost. Good prices and fast delivery. I get so many different things and each one is wonderful."
“Wow, thank you so much for your fantastic review! our support means the world to us, and we're excited to continue providing you with the best products at great prices! We can't wait to serve you again soon!”
" Great shopping experience. Great Web Site. Easy to find items. Wonderful delivery time. Great Expiration date. Great Customer Service. Able to talk to a Real Person. etc etc All I have to say is GOOD-BYE AMAZON! HELLO VITACOST!!!!!!!!!"
“Thank you so much for your fantastic review! We're absolutely thrilled to hear that you had a great shopping experience with us. Your kind words about our website, delivery time, and customer service truly mean the world to us. We're excited to welcome you to the Vitacost family and can’t wait to serve you again soon! Your happiness is our top priority!”
"My order was delivered quickly and accurately"
“Wow, thank you so much for your fantastic review! We’re thrilled to hear that you love our wide selection and fast delivery! Your satisfaction means the world to us, and we can’t wait to continue serving you with the best products!”
"Beyond me how now. Vitamins can't ship to NY.
50 + standard vitamins for older guy declined. NYS. OUT OF CONTROL. Unless this was in error. "
“I understand your frustration regarding the shipping restrictions on vitamins to New York. It's certainly inconvenient, especially when you're looking for products that cater to your needs. There are specific regulations and policies that sometimes affect shipping availability in certain areas, and while it may seem confusing, it’s often beyond our control. A law has recently passed in New York preventing the sale of over-the-counter diet pills, dietary supplements for weight loss or muscle building and/or products that contain ingredients that are dietary supplements for weight loss or muscle building to anyone under the age of 18. Starting 8/22 Vitacost will be offering Adult Signature Required shipping for packages being delivered to New York State with age restricted items. Thank you and we apologize for the inconvenience. ”
"Problem is I only received half my order. Contacted customer service and a replacement was submitted. I’ll update when I receive item."
“Thank you for your feedback. We're glad to hear that your order arrived quickly, but we sincerely apologize for the issue with receiving only half of your order. It's great that you reached out to customer service for a replacement, and we appreciate your patience as we resolve this. We look forward to your update once you receive the item. If you need any further assistance in the meantime, please don't hesitate to let us know.”
"Product had appeared to have bern opened. "
“We're sorry to hear that your product arrived opened. That can be very disappointing and concerning. We strive to ensure all items are delivered in perfect condition and understand how important this is for our customers. Please reach out to our customer support team directly, and we will work to make this right for you. You can also send us a DM with your order number so we can look into this. Thank you for bringing this to our attention.”
"I HAVE BEEN ORDERING ITEMS FOR SO LONG I AM ALWAYS PLEASED THANK YOU "
“Wow! Thank you so much for your amazing review! We're thrilled to hear that you've been part of the Vitacost family for so long. It's fantastic to know that you had a great experience shopping with us. It's our goal to provide efficient service and great value, and it's wonderful that we're hitting the mark. Your support means the world to us!”
"I wasn’t able to access the discount on my order when placing the order.
I emailed your company to let them know & issue a discount on my order, a refund for the discount.
The order came rather quickly, I wasn’t told when delivery would arrive.
Thank you for my order."
“I understand how frustrating it can be when a discount doesn't apply as expected, and I appreciate you reaching out about it. I’m glad to hear that your order arrived quickly, but I’m sorry that you didn’t receive notice about the delivery. We strive to provide excellent service, and your feedback helps us improve. If you haven't received a response regarding the discount, please reach out to our customer service team again, and they'll be happy to assist you further. You can also send a DM with your order number so we can look into it. Thank you for sharing your experience, and I hope your next order goes more smoothly!”
"Arrived on time and I am very pleased.
"
“Wow! We are so happy to know that the order arrived on time, and you are happy with it. Your satisfaction means the world to us, and we can’t wait to continue serving you with the best products! ”
"Bob's bars are nutritious. Delicious. On sale discount. Hurrah!"
“Wow, we’re thrilled to hear you love Bob's bars! It's fantastic to know that you find them nutritious and delicious. And who doesn't love a good sale? Thank you for sharing your experience – it truly helps other customers make great choices for their health. Keep enjoying those tasty treats!”
"I love how fast the shipping is! The product I bought (chick peas) are non good and inexpensive. Love it!"
"good product, value, and service"
“Perfect! Thank you so much for that wonderful review! We are happy to know about your recent purchase experience. Your satisfaction means the world to us, and we can’t wait to continue serving you with the best products!”
"I have always been happy with Vitacost. They run sales and offer over hundreds of organic items. The shipping is quick too. "
“Your review is fantastic, thank you so much! It's great to hear that you're always pleased with Vitacost and that you like our extensive selection of organic products and quick shipping. Customers like you are the reason why we love what we do! We are looking forward to serving you again in the near future!”
A rep from Vitacost, IvyRep, has responded:
“Wow, thank you so much for your fantastic review! We’re thrilled to hear that you love our wide selection and fast delivery! It’s great to know that our packaging and customer service are meeting your expectations. Your satisfaction means the world to us, and we can’t wait to continue serving you with the best products!”