"excellent in every way. thanks !"
"Excellent service. Great pricing. "
“Thank you so much for your fantastic review! We're thrilled to hear that you had an excellent experience with our service and found our pricing great. Your support means the world to us, and we can’t wait to continue serving you!”
"No I think your communication is bad and I have tried calling and email for days with no success. "
“I'm sorry to hear about your experience with our customer service. We truly value your loyalty over the past 15 years, and it's concerning to hear that we've fallen short in communication. Please know that we are working to improve our response times and the support we provide. If you could share any specific details about your issue, I can help escalate your concern so that we can resolve it as quickly as possible. Your feedback is important to us, and we want to ensure you receive the assistance you need.”
"Had a good shipping & shopping experience with Vitacost."
“Thank you so much for your fantastic review! We're thrilled to hear that you had a great shipping and shopping experience with us! Your satisfaction is our priority, and we can't wait to serve you again soon!”
"I absolutely love the Wickles (wicked pickles). Great product at aa great price."
“We're thrilled to hear you love the Wickles! It's fantastic that you found a great product at a great price. Thank you for sharing your awesome experience! Enjoy those wickedly delicious pickles!”
"Would purchase from them again"
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with our fast service and delivery. Your satisfaction means the world to us, and we can't wait to serve you again soon! ”
"Fast shipping and delivery. Great price!"
“Wow, thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with our fast shipping and pricing. Your support means the world to us, and we can't wait to serve you again soon!”
"I like the wide selection and sales on items "
“Thanks for the 5-star review! Your feedback is a great way to let us know we’re on track for making our customers smile! We look forward to serving you again in the future.”
"Fast service and all great tasting soup mixes. Love them."
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you enjoyed our fast service and the great-tasting soup mixes! It's always our goal to provide top-notch products and speedy delivery. Your enthusiasm makes our day! Keep enjoying those soups!”
"Prompt and traceable. Merry Xmas"
“Thank you so much for your fantastic review! We're thrilled to hear that you enjoyed an easy shopping experience and found our service prompt and traceable. Wishing you a very Merry Christmas! Your support means the world to us!”
"Very timely and a very good experience "
“Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our service and that everything was timely. Your satisfaction means the world to us, and we appreciate you taking the time to share your thoughts!”
"I get an email everytime I have already placed an order with more of a discount. So I have to delete order & repost. If you have the discount, it should be available. I place big orders, so I need the best price I can get. Also, I never get a message that an item is available after it is listed sold out. "
“I understand how frustrating it can be to see better discounts after you've placed an order, especially when you're making larger purchases. Your feedback about needing consistent access to discounts is valuable, and it's something we can look into. Additionally, I realize how important it is to be notified when out-of-stock items become available again, and I appreciate you bringing this to our attention. We're always working to improve our services and ensure that our customers have the best possible experience. Thank you for sharing your concerns.”
"Thank you for your excellent service and prompt delivery "
“We're thrilled to hear your positive feedback! Thank you for recognizing our excellent service and prompt delivery. Your support motivates us to keep providing the best experience possible!”
"Great products, good prices and easy ordering. "
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you love our products, appreciate our prices, and find ordering easy. Your satisfaction means the world to us! We can't wait to serve you again soon!”
"I placed order but forgot to include a coupon. One call and I was issued a credit! The order arrived the next day (unheard of in my locale)! "
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you had such a speedy delivery and that our team was able to help with your coupon issue so quickly. Your satisfaction means the world to us, and we’re excited to keep delivering great service and products to you! We can’t wait to serve you again soon!”
A rep from Vitacost, IvyRep, has responded:
“Wow, thank you so much for your amazing review! We're thrilled to hear that you had an excellent shopping experience with Vitacost. Your support means the world to us, and we can't wait to serve you again!”