"Glad to find my favorite soy milk and decent price without lugging it from store. I know it’s difficult to ship because must protect but I wish it could be done without plastic. I feel so badly about that. "
"Absolutely great probiotic to restore the gut !!!
Thank you so much!!!!
PERFECT OPTIBAC every day extra!!!"
“Wow, thank you so much for your amazing review! We're thrilled to hear that you loved the Perfect Optibac probiotic and that it’s working wonders for your gut health! Your enthusiasm for our product and service truly makes our day. We appreciate you taking the time to share your experience and look forward to helping you on your wellness journey! Keep enjoying those probiotics!”
"I always get fast service, things are packed with care, and the selection is good. "
“Wow, thank you for your fantastic review! We're thrilled to hear that you had a fantastic experience with our fast service and careful packaging. It's great to know that your order arrived in perfect condition. We're glad that you love our selection. It’s always our goal to provide the best products for our customers. We appreciate your support and can’t wait for you to discover more delightful items on our site!”
"I need to call viscost to get the rest of my order"
“We're sorry to hear that your order arrived damaged and incomplete. It must be frustrating to deal with missing items, especially when you were expecting everything to arrive in good condition. Please reach out to our customer service team as soon as possible. They will assist you in resolving this issue and ensuring you receive the missing cans of tuna from your order. Thank you for bringing this to our attention, and we appreciate your understanding.”
"Great! Arrived quickly, wrapped securely "
“Wow, thank you so much for your amazing review! We're thrilled to hear that you had a fantastic experience with our fast shipping and careful packaging. It's great to know that your order arrived in perfect condition! We can't wait to serve you again soon!”
"I found the vitamins easily and they were delivered promptly. Great service."
“Thank you for your fantastic feedback! We're thrilled to hear that you easily found your vitamins. We always aim to provide a smooth checkout experience and timely delivery, and it's wonderful to know we hit the mark for you! We appreciate your support and look forward to serving you again soon!”
"Vitacost provides the best prices for my daily supplements. In addition, the shipment is timely and packaged well."
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you were impressed with our fast shipping and the quality of our service, and it's wonderful to know that we're hitting the mark! We can't wait to serve you again soon!”
"A good experience.
Easy to place the order.
Order arrived quickly and in perfect condition.
Perfectly satisfied"
“We're happy to hear that you had such a fantastic experience with us! It's wonderful to know that our easy ordering process and fast shipping made your shopping convenient. We're glad that your order arrived in perfect condition! We can't wait to serve you again soon!”
"Driver placed it very close to door in order to keep it out of the water. I appreciate that!"
“Thank you so much for your fantastic review! We're thrilled to hear that your order was delivered thoughtfully and kept safe from the elements. It's wonderful when our drivers go the extra mile to ensure your items are in great condition. We appreciate your feedback and hope you enjoy your purchase!”
"I buy a lot of supplements because I have an integrated medicine board certified MD. I do not feel it is fair that I am denied using the discounts for buying over $120,!50 etc because I shop often over those amounts. I feel you are discouraging your good customers just for buying a lot. I am looking for a company with quicker shipping and fair discounts for long term frequent customers."
“I'm really sorry to hear about your experience with the discount. I understand how important it is to get the discount. I recommend reaching out to our customer service team for immediate assistance. Thank you for your understanding.”
"Nice and good experience ."
“Wow! Thank you for your review. We appreciate your feedback and hope you enjoy your purchase!”
"This was for a bottle of eye vitamins. After accepting the option of receiving 20% off to be on the e-mail list, the code I was sent to receive 20% off DID NOT WORK!!!!!!!!!!!! I tried it MULTIPLE TIMES. I would be satisfied if you issued a credit to my credit card for 20% off $47.96. Otherwise, next time I will search for another product!!!!!"
“I understand how frustrating it can be when a discount code doesn't work as expected, especially after making a purchase. I want to help resolve this for you. If you could provide me with the details of the code you received, I can look into this issue further. Your satisfaction is important to us, and we appreciate your feedback.”
"Great stuff, not expensive"
“Wow, thank you for your fantastic review! We’re so thrilled to hear that you love our selection. It’s always our goal to provide the best products for our customers. We appreciate your support and can’t wait for you to discover more delightful items on our site!”
"PERFECT! FAST DELIVERY. LOVE TO BAKE WITH THE SPROUTED WHEAT."
“Thank you so much for your fantastic review! We're thrilled to hear that your order was delivered fast. We appreciate your feedback and hope you enjoy your purchase!”
"We were absolutely delighted to receive our Soap on a Rope order! A simple adjustment to the rope allowed me to have the rope placed around my neck with hands free for washing. Great for seniors!
"
“We're thrilled to hear that you're loving the Soap on a Rope! It's fantastic that you found a way to adapt it for hands-free use—what a clever idea! We're so grateful for your feedback and are excited to provide products that work so well for seniors. Thank you for sharing your experience with us!”
A rep from Vitacost, IvyRep, has responded:
“Thank you so much for your thoughtful review! We’re thrilled to hear that you found your favorite soy milk at a great price and that our service met your expectations. We completely understand your concerns about plastic packaging, and we’re always exploring more sustainable options. Your feedback is invaluable in helping us improve and make a positive impact. We appreciate your support and hope to serve you again soon!”