"Quick smooth order.came fast.acurite pricing"
"Was able to order the soap I was looking for-that was it. Thank you! "
"I’ve been looking for a way to avoid Amazon and order directly from suppliers for my natural/organic foods. Direct from Vitacost offers free shipping (with purchases over a reasonable minimum) and competitive pricing. My order arrived quickly and with responsible packaging. I’m very happy and they will be my “go-to” going forward."
"You actually had this product in stock on so many others did not, and sent it in a very reasonable amount of time. Thank you"
"This is a gast and easy transaction!"
"I have just placed order #91813145 and it went smoothly. It is yet to be delivered. The order #918102185 I placed previously to this on March 13 was delivered with 3 items missing. I called to report it and the responder was helpful concerning having them sent. One item has been but two have yet to be. She also confused the items and when and how they would be sent.
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"I do not like the checkout with Catapcha check out..it is a hassle."
"I never have to worry about a Vitacost order! Always delivered promptly and rarely with issues!"
"Vitacost has the best prices hand down. I was able to obtain products that I could not get elsewhere unless I paid an exorbitant price. They are shipping was extremely fast. I will definitely be using and recommending them."
"An item in my order arrived damaged. I photographed the damaged item and sent it to Vitacost immediately. I also emailed the company.
It has been 5 days, and I have yet to hear from them.
Prior experiences with Vitacost had been good. This is unacceptable."
"Always have what I need that I cant find locally at great prices. You offer fantastic coupons/sales and free shipping that allow me to afford what I need. Not to mention how quickly my orders arrive!
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"Fantastic website for so many things. We ordered dried beans, oatmeal and almond butter at significantly lower prices than supermarkets. And, free delivery in 2 days!"
“Wow, thank you so much for your amazing review! We're thrilled to hear that you found such great deals on dried beans, oatmeal, and almond butter! It's fantastic to know that our fast, free delivery is making your shopping experience even better. We can't wait for you to explore even more of what we have to offer. Happy shopping!”
"Always prompt. Never have a problem. "
“Wow, thank you so much for your amazing review! We're thrilled to hear that you've consistently had a great experience with us. Your satisfaction is our top priority, and it's fantastic to know we’re hitting the mark for you. We truly appreciate your support and look forward to continuing to serve you in the future!”
"I appreciate the selection of products. I would give 5 stars if all products (what's wrong with Bob's Redmill??) were packaged in paper or sustainable packaging. I love the paper packaging but am not pleased with the products packaged in the plastic. Can Vitacost put any pressure on their product suppliers to adopt sustainable practices?
Thank you very much. "
“Thank you so much for your fantastic review! We're thrilled to hear you appreciate our selection and prices! Your feedback regarding sustainable packaging is incredibly valuable to us. It's an important topic, and we are always striving to partner with suppliers who prioritize eco-friendly practices. We understand the impact of packaging on the environment and are committed to improving in this area. Your voice matters, and we’ll certainly take your suggestions into consideration as we work towards a more sustainable future. We’re grateful for your support!”
"I received my correct order and delivered in 3 full days at what I feel were very reasonable prices "
A rep from Vitacost, Immanuel-Rep, has responded:
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you find everything you need at great prices and that our coupons and free shipping make it even better! It's awesome to know that you appreciate the speedy delivery of your orders too. We’re here to provide you with the best supplements and service possible, and your feedback means the world to us!”