"I received my product in a timely manner and the product is of great quality at a reasonable price. Thank you."
"Excellent deals on fabulous products. Great and prompt shipping. Good website selection. "
“Wow, thank you for your amazing review! We're thrilled to hear you're enjoying Dr Teal's bubble bath and body wash! It's fantastic that you found our deals and shipping to be prompt and satisfactory. We're always striving to provide a great selection, and your feedback means the world to us. Happy shopping!”
"Already Pd almost $200.00 and don't have my order. It is Lost and probably FROZEN and ruined. I reached out to vitacost and have heard nothing from a human"
“We're really sorry to hear about the issues with your order and the lack of communication. It’s frustrating not to have your items, especially after spending a significant amount. We understand your concern about the condition of the products. Please reach out to our customer support team again and provide your order details so we can prioritize your case. We want to ensure you get the help you need as soon as possible and resolve this for you. Thank you for your patience.”
"I would order from Vitacost again, especially since they gave me 20% off my order."
“We’re thrilled to hear that you would order from Vitacost again! Thank you for your feedback about the shipping speed; we completely understand that timely delivery is important. We're also so glad you enjoyed the 20% off your order! We can’t wait to serve you again and hope your next order arrives even faster!”
"fast secure shipping great price"
“Thank you so much for your fantastic review! We're thrilled to hear that you enjoyed our fast and secure shipping, as well as our great prices. Your support means the world to us, and we can’t wait to serve you again!”
"I find it VERY DIFFICULT to order from your site!
Items are not easily found, some don't show up on the final order, and checkout is more difficult than other sites!"
“We're sorry to hear about the challenges you've experienced while trying to order from our site. We strive to make the shopping experience as smooth as possible, and it’s disappointing to learn that we've fallen short for you. Your feedback is incredibly valuable, and we will ensure it is passed along to our team for review. If there are specific items, you're having trouble finding or if you have questions about the checkout process, please let us know. We're here to help you navigate any difficulties and improve your experience.”
"So glad this tea was in stock and at a decent price. Shipped faster than expected and arrived within a few day. "
“Thank you for sharing your fantastic experience! We're thrilled to hear that your favorite tea was available and at such a great price! It’s awesome to know that it arrived quickly too—nothing beats that! We appreciate your support and hope you continue to enjoy your tea!”
"The vitamins that I ordered arrive quickly and were well-packaged. I will order from Vitacost again."
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with our customer service and that your vitamins arrived quickly and in perfect condition. Your support means the world to us, and we can't wait to serve you again soon!”
"Fast promt and easy! Coupons used thank you!! "
“Thank you so much for your fantastic review! We're thrilled to hear that you found the process accurate, fast, and easy. It's great that you were able to use coupons too! We appreciate your support and can’t wait to serve you again!”
"I shop Vitacost a lot because its Excellence Highly recommend Thank you , Vitacost "
“Wow, thank you so much for your amazing review! We're thrilled to hear that you find excellence in our products and services. It's wonderful customers like you that make us love what we do. We appreciate your recommendation and look forward to serving you again soon!”
"I received someone else's order. I sent an email but have not gotten a reply. I am missing my order ."
“We're really sorry to hear that you received the wrong products and that you haven't received a response to your email. That can be incredibly frustrating, especially when you're waiting for your own order. Please know that we want to resolve this for you as quickly as possible. we recommend reaching out to our customer service team again or trying to contact us through different channels, like our live chat or phone support, for a faster response. We're here to help you get the correct order and address any concerns you have. Thank you for your patience.”
"Very easy to order and find the product you want. "
“Thank you for the fantastic review! We're thrilled to hear that you found our ordering process easy and enjoyable. Your feedback motivates us to keep providing a smooth shopping experience. We appreciate your support and look forward to serving you again!”
"Alba Botanica Body Wash - Coconut Rescue - is the best body wash ever. I highly recommend this product."
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you love the Alba Botanica Body Wash - Coconut Rescue. It’s always exciting to know our customers are enjoying such great products. Your recommendation means the world to us, and we hope you continue to indulge in that coconut goodness! Keep pampering yourself!”
"Web site was easy to shop and product was packaged excellent "
“Thank you so much for your wonderful review! We're thrilled to hear that you had an easy shopping experience and that your product arrived in excellent condition. Your satisfaction is our top priority, and it motivates us to keep delivering the best service possible. Happy shopping!”
"I keep coming back because of the extensive inventory, packaging with care, fast delivery and good prices. This purchase was not an exception."
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you're a repeat customer and that our extensive inventory, careful packaging, fast delivery, and great prices keep you coming back. Your support means the world to us, and we can't wait to serve you again soon!”
A rep from Vitacost, IvyRep, has responded:
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you had a fast and efficient experience with us, and that you’re happy with the quality of your product at a great price. Your support means the world to us, and we can't wait to serve you again soon!”