"Didn't know until after I had ordered and payed for item that it was back ordered....."

"Website is easy to use. Love the free and quick shipping."

"Was here almost overnight. Great for me since I can't get to the store anymore."

"I got a great deal on a wonderful product. The ordering process was flawless."

"Great price and free shipping at $25 purchase."

"I have not received my order."

"I am always satisfied with Vitamin Shoppe. Quality products delivered quickly. A trusted source for all my vitamin needs."

"Shopped all over for Shea Moisturizer
Finally checked Vitamin Shoppe.
Had everything I needed to stay bump free
And keep my face nice & smooth. .

Great job...."

"Enjoying my ALIVE vitamins."

"I have been a VitaminShoppe customer for over 25 years and I have always been satisfied. I have always received my purchases within a week or two. I once had a shampoo bottle leak and all the contents totally soggy. The customer service person I spoke to said to just wrap the whole mess in a plastic bag and pack it in a new box for returns. My shipping cost was refunded and my purchase items were sent to me within a couple of days. Thank you."

"Hello
The reason for the 3 star rating was it took much longer than expected to shop my order. All if my items were in stock and even ordered on a Monday and still took 4 days to ship. On top of that I live in nj where it shipped from.
Then only reason I ordered online was due to a coupon code. Will never order on line again and if I do purchase from you again it would be in store only. "

"Very efficient with your delivery. Thanks."

"The shopping experience was easy, I received the product I ordered sooner than I expected. Packaging was excellent. This was a reorder so the product was the same as I had received in the past as expected."

"Ordering was easy. Reply on order was fast."

"I was very upset they said same day shipping if ordered by a certain time.... A day later i was told it was on back order with no estimated shipping date. I could have gone to the retail store had I known. I felt lied too. "