"The order was processed fast, well package and delivered quickly. "
"TERRIBLE!
I ordered a product on July 29 and a few days later I received an e-mail saying they didn't have it and they would have to backorder but, as soon as they receive it, they would send it to me.
2 weeks passed and I got no product, even though they still have it for sale on their website.
I e-mail the customer service and received an answer saying they should receive the item that week and they would send it right away. Didn't happened. The next week, I e-mail them again and received the same answer.
Today is August 25. I sent an e-mail saying I wanna a cancelation and that it was a disrespect, because they never got the product out of stock on thei website and they still didn't send it to me.
They canceled the order and didn't even appologize for what happened.
WORST STORE EVER! I will never order with them again and I advise you should think twice about doing it.
It should have NO STAR, but unfortunatelly, I don't have this option."
"I greatly appreciated the low prices and quick shipping"
"Always good service and quick delivery."
"I have ordered Muscle Milk Lite from the Vitamin Shoppe in cases of 12 in both chocolate and vanilla. They ship quickly and have an excellent price on the products. I gave them only 4 stars because they have been out of stock on the chocolate the last two times I have ordered. They clearly communicate this to me. However, the first time, it took longer for the chocolate to arrive than what they had indicated to me. We'll see what happens this time."
"Fast service at a great price!"
"Very quick fulfilment. love the free shipping option."
"It is fast getting the shipment."
"When I ordered, it said "Buy One - Get One Free". So I bought 5
but got charged full price for 5 and a discount on 1 or about half
of the price. I thought "free" meant no charge - not half price.
Every thing else has been okay."
"I haven't received my order yet!!"
"always liked this store.."
"Prompt delivery. Large selection"
"I received my order! Vitamin Shoppe is like clockwork!! Thanks again!"
"When I need to re-order supplements & vitamins, I don't hesitate to visit the Vitamin Shoppe. Their website is clear and easy to navigate, and their prices are very competitive! My favorite health site!"
"Excellent service - as usual!"