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Product & services pricing
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Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
4/5

2014-08-22

"I've always had excellent service from the Vitamin Shoppe, however, there was a computer glitch with my last order that failed to update the on-line order status. My package did arrive on time, and a call to the Customer Service Dept. was answered by a live body (how wonderful!) who confirmed that my package had been shipped and would arrive on time. Overall, I'm very impressed with the Vitamin Shoppe, and I've been a customer for over 20 years!"

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-08-22

" A valid comment is required!!!!!!!!!!!!!!!!"


Verified
4/5

2014-08-22

"Slow shipping, otherwise no problems. "


Verified
5/5

2014-08-22

"Product was exactly what I ordered, came on time and packaged properly...."


Verified
4/5

2014-08-22

"good product and good service"


Verified
5/5

2014-08-22

"They shipped the correct products very quickly."


Verified
5/5

2014-08-22

"Always fast and reliable."


Verified
5/5

2014-08-22

"fast delivery and good service"


Verified
4/5

2014-08-22

"I really appreciate the quick response of the customer service team. "


Verified
5/5

2014-08-22

"Totally satisfied with the ordering process and prompt delivery. Thanks Vitamin Shoppe!
"


Verified
5/5

2014-08-22

"No issues, order came as requested."


Verified
4/5

2014-08-22

"Was not notified that shipment was on its way. But did arrive as expected. "


Verified
5/5

2014-08-22

"Site easy to use. Good selection of products. Order shipped when promised. Notified of items ordered that were out of stock and those items shipped under separate package a few days later. Very satified."


Verified
5/5

2014-08-22

"Quick delivery with quality products"


Verified
1/5

2014-08-22

"My order was cancelled by Vitamin Shoppe for no evident reason. My Card transaction had been approved and was was waiting, pending completion of the transaction.

Will not use them again - great time waster for nutrients I needed.
"