"Easy to Browse through the site and complete purchase. Quick email response from support team. "
"Sometimes services beats the lowest price. Luis was able to get me a deal I was satisfied with but the service provided and quick responses was what made my decision to go with vivid. "
"Thanks to Connor, he notified me that my previous order can not be fulfilled at the moment by the manufacturer. And offered if there is any other parts or similar on their site. After i chose the part he also check right away while im in the line if the replacement will be fit on my car. And everything went smooth. Thank you everyone in Vivid racing for great customer service."
"Daidrian and the lady who previously helped me... great! Great great! Daidrian made sure i got the best wheels and fit. Great customer service. "
"No complains, Connor was the best"
"Given my level of ignorance (extreme), Ryan was able to answer all of my questions (which were many) and assure me that I wasn't doing anything hazardous to my vehicle (besides me being behind the wheel and the one controlling the long pedal). I felt that he wasn't trying to get me to purchase anything that wasn't necessary for my application. I'm glad I contacted him and his shop."
"Luis was patient, personal and super helpful in answering my multiple questions! He even is sending me a complimentary shirt!! "
"Thank you team vivid !! Amazing customer service "
"You know how when you place an order and you finally found that something you liked! Only to find out that its not in stock and months away, yet the company placed the order and so you wait and wait and wait. While some will be in contact, others don't even take that time. Well not this time, i was informed right away and they even placed the hold on my order while i figured out the next step. But they didn't stop their, they actually found me a replacement and helped getbit ordered very quickly! They took time to contact me and let me know and went even futher in contacting their outlet for the item to make sure it was in stock and ready to go! An amazing experience that went south like many can very quickly but they didn't stop there and saw the entire process through til the end. I buy a lot of stuff and this isn't something often found in a company today. Very few spend that type of time and effort and its a good feeling. Its what will drive me to come back again and again.
Thanks so much Vivid... you guys rock! "
"Very quick response, answered all my questions, the whole process was quick and easy!"
"Luis provided me with above and beyond customer service im very glad to say ill be back soon for sure! Thankyou!!"
"Fast response and very polite. I reached out and Anthony took great care of me. Looked into my questions, walked me through the process, and put in my order. Couldn't have asked for anything more."
"My experience has been nothing but a positive one. Thanks to John for making it extra easy in what concerns shipping options and product specifications. "
"I originally ordered the wrong wheel fitment and they corrected it with no hassle,I would definitely recommend them"
"Austin had been really helpful and emailed me with updates as soon as he had them. He made the shopping experience with vivid a seamless one"