"Austin was great to work with and pricing was very competitive. Very easy transaction and looking forward to receiving my Soul Performance parts."
"Chris k was absolutely fantastic to work with ! Answered every question I had and worked a great deal on my R8 wheel build.
Thank you !! "
"Luis was a amazing from start to finish. He responded immediately to all my needs and was willing to work with me. "
"My boyfriend and I both had an amazing experience shopping through Vivid Racing! Luis specifically was very helpful through the whole process. They are very responsive and great to work with. I would recommend anyone to Vivid Racing for their car part needs (:"
"I have been searching for wheels for my STI for over two months now. Due to stocking issues most times I would have to call in to verify, or the wheels would be out of stock.
Anthony worked with me over the course of a couple days to make sure I was getting exactly what I wanted and went the extra mile to verify they were in stock and would ship quickly. I even changed the wheel color up on him midway through the order and he took care of it immediately.
Vivid Racing will be my go to vendor for car parts moving forward.
Thank you Anthony and The Vivid team for making this so interesting! To keep an eye on the build my IG is CAD 2729!
Drive On!
Chris "
"Love the company and customer service! Absolutely in love with my exhaust! "
"Great experience, great communication, great price!"
"Andy helped me order the perfect set of wheels for my skyline and went above and beyond to ensure I was satisfied. Vivid racing has definitely secured my business for all future purchases thanks to the amazing customer service Andy provided."
"The customer comes last with Vivid Racing... zero knowledge from the sales staff and poor leadership from the sales manager. "
"Vivid has been great to work with. They stick in there and make sure your order is correct and arrives on time. Their inventory and pricing is second to none. I'd like to shout out to Sarah O. Her dedication to make a challenging delivery scenario (shipping to Hawaii) confirmed that I had made a good choice in working with Vivid Racing."
"I recently just purchased a Hamann exhaust through vivid racing. My experience with vivid racing reflects everything a luxury brand offers. Extremely high customer communication where I was updated every step of the way either through email or personal phone calls. I was dealing with Ryan McFarlin who knew all the details about my 2015 BMW f26 x4. We spent time on the phone reviewing what I was looking for in an exhaust and exploring my options. Ryan took the time to ensure that I would be happy with what I was purchasing. Even through this time of Covid-19 Ryan made sure that if Hamann did not respond we had back up plans for another exhaust system. every other auto website I contacted does not have a live customer support line, only support through emails which often took multiple days just to receive a response. 10/10 customer satisfaction from vivid racing, thank you Ryan for all your help. "
"Just like to say that I wish I had found Vivid Racing years ago. I would have saved a ton of money and without any stress...These guys are Amazing! In particular I want to give a shout out to Ryan W. Ryan truly came thru for me, not Once but Twice in the Same day!! Long story short I am getting a complete setup of Utv Rims and Tires... Thanks Soo Much!!!"
"May 6 purchased cold air intake paid upfront when it arrived had 2 intake boxes for passenger side 2 intake pipes driver side. Contacted vivid racing after sometime finally received shipping label after almost month correct parts arrived so I thought well the intake pipe to turbo reducer wouldn’t fit there intake pipe because pipe is 2 3/4” outside diameter reducer is 2 1/2” inside diameter no matter how u look @ it that dog ain’t going to hunt. So here I am back to square 1 thinking my next step litigation. I really prefer not to. I’ll determine that when further communication with afore mentioned company"
"Let me start this Review by saying that I am Personally in the Customer Service Industry so at times I am Probably Overly Critical of Customer Service as a whole. With that being said & without going into some huge long Epic Novel I Ordered at Set of Coilovers for My Lexus is250 AWD. Anyone who has a Lexus already Knows how hard it is and the Limited Selection of Aftermarket QUALITY Parts for Our Cars (ESPECIALLY IF IT IS AN AWD)! Either way we had an Issue where the Specific Coilovers I Ordered were on Backorder and I was Really on a Fairly Tight Deadline with this Specific Upgrade because I had a High School Reunion to Attend. I COULD LITERALLY GO ON FOREVER ABOUT WHAT A FABULOUS JOB THEY DID IN MAKING SURE THAT BASICALLY THEY HAD MINE MADE EARLY BY THE MANUFACTURER. ABOUT 8-10 WEEKS EARLY TO BE EXACT!
BEN PRAIRIE & I hope I spelled his name correctly should be named Customer Service Representative of the Year not only for VIVID RACING but for Our Entire Great Country! The Man Personally went above and beyond in every facet of this process that I CAN'T THANK VIVID RACING OR BEN P. ENOUGH SINCERELY! What he did besides getting My Coilovers to me ahead of schedule was GAIN A CUSTOMER FOR LIFE! I am certain that when the Company was Started INTEGRITY had to be a Core Principal as it should be, Because if He Told Me Something I could bet My Life that is was the 100% TRUTH! NOT ONLY IS VIVID AN AMAZING COMPANY AND LEADER IN THE AFTERMARKET PERFORMANCE INDUSTRY with Employees like Ben Prairie Employed there it MAKES PERFECT SENSE why they have been able to Maintain as being in the FOREFRONT OF THEIR RELATED INDUSTRY! FROM THEIR OUTSTANDING CSR DEPARTMENT, PRICE & SELECTION OF PRODUCTS AS WELL AS THEIR RESEARCH & DEVELOPMENT DEPARTMENT VIVID RACING WILL BE HERE TO STAY FOR ANOTHER 20+ YEARS! THANK YOU BEN for always answering my ANNOYING EMAILS SWIFTLY & PROMPTLY AND MAKING ME FEEL LIKE I WAS THE ONLY CUSTOMER YOU HAD! I WILL NEVER FORGET ALL YOU DID FOR ME YOUR PATIENCE AND FOR PUTTING UP WITH ME 23,672 EMAILS & NEVER ONCE LOSING YOUR COMPOSURE & PROFESSIONALISM AS WELL AS YOUR TENACITY IN ALWAYS GETTING ME THE ANSWER. IT WASN'T ALWAYS THE ANSWER THAT I WANTED TO HEAR BUT IT WAS THE TRUTH & FOR THAT I RESPECT YOU & VIVID RACING AS A WHOLE SO MUCH MORE! "
"Great Customer Service would definitely buy from this company again. "