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2/5

2023-03-30

Wrong product

"Received a order of 2 top hats an 2 springs last Thursday. Had ordered 4 extended top hats for a 98 civic.. after submitting a claim. Waited 3 business days. Called an was informed the return hasn't been submitted an what I had originally ordered couldn't be processed until I returned what I received.. I can't return it until I get the return label an instructions.. looking on the website it has 5 items listed under the same part # so I understand if the wrong part was sent . I'm trying to resolve this problem with what seems as I'm getting the run around. "

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1/5

2023-03-30

Very bad quality... I have requested a refund.

"I took one of the fenders out of the box and immediately notice that it look like some bad patch work was already performed. I also noticed that it is warped and chipping in some areas. It seems to be very poorly constructed. "

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1/5

2023-03-29

Avoid Vivid! Never again.

"I didn't receive what was offered in thier description of the product which included pictures of what I though I was buying. I had an an installation appointment 2 days after I first filled out Thier complaint form. Never heard anything from them. I had no reason to think I wouldn't recieved the missing components since it was quite clearly in the description and photos. But they told me tough luck basically and said it was Thier mistake and they were sorry. And since it was installed there was no refund. I grossly overpaid for what I received now I'm stuck paying for the rest of it. "

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1/5

2023-03-28

Terrible customer service!!

"Listen to the reviews. Save your time and money!!"

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5/5

2023-03-28

Very competitive pricing

"Purchased transmission fluid for my Mercedes. Great pricing and fast shipping."

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5/5

2023-03-27

Vertex piston kit

"Arrived on time and just what I needed definitely will purchase again "

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5/5

2023-03-26

Great example

"Really enjoyed the whole process. I got email updates every step. Had a little issue with the first tracking number and contacted customer service. They responded in a timely manner with a new tracking number. Product was delivered safely and it looks great "

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3/5

2023-03-26

Out of date tank

"I noticed right away that the date on the tank is a year and a half-two years old. "

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5/5

2023-03-26

Form Fit Bug and Stone Deflector

"Part arrived later than expected. Fed ex dropped the ball on that one. Vivid did what they were supposed to do and kept me up to date through the process."

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1/5

2023-03-24

Horrible customer service.

"Horrible customer service."

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4/5

2023-03-24

Surprisingly reliable.

"I was skeptical for the first few days that the item I ordered was available. But then I received an email confirmation that things were processed, and I was provided an estimated arrival date. "

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1/5

2023-03-24

Sent used/ wrong product

" I ordered a RevoZport carbon fiber trunk spoiler and recieved a USED, PLASTIC, CHIPPED, SCRATCH, BRIGHT RED OEM MERCEDES SPOILER"

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5/5

2023-03-23

fast delivery

"They come through when you need it now"

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3/5

2023-03-23

Difficult to download phone app

"I am having trouble downloading this app for the VRtunned "


5/5

2023-03-23

Great product

"Fast shipping. Great customer service. Will do business again. Highly recommend."

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