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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2022-11-02

easy to check out

"easy to check out. Hopefully I receive what I ordered in a timely manner. "


Verified
1/5

2022-10-25

DISMAL CUSTOMER SERVICE

"IT HAS BEEN MY EXPERIENCE WITH EVERY VOLVO DEALER AND NATIONAL PARTS FACILITIES THAT VOLVO CARES LITTLE ABOUT MAKING THINGS EASY FOR CUSTOMERS TO FIX THEIR VEHICLES ON THEIR OWN. I WILL RECOMMEND TO ANYONE SEEKING TO BUY A VOLVO VEHICLE TO LOOK SERIOUSLY AT OTHER BRANDS. YOU PEOPLE ARE THE ABSOLUTE WORSE, IN THE AUTO INDUSTRY, WHEN IT COMES TO CUSTOMER SERVICE."


Verified
5/5

2022-10-05

Easy shopping

"The website is easy to use, products for the vehicle appear when the VIN is input. There are nice closeup pictures of the products. The shipping costs are reasonable. Have been wanting better floor mats and a cargo cover (not included with the purchase of the electric Volvo XC40). "


Verified
5/5

2022-09-13

Great Job and fast service!

"Friendly and helpful team - followed up with me to ensure I had the correct part. The part shipped fast and I was able to make my repairs!!"


Verified
5/5

2022-08-17

Parts department always on point

"Called in had another volvo dealer assure me they got me the right part. Was not it was textured cover. Called Smith and they got me the right price at a discount and fast shipping. "


Verified
4/5

2022-07-23

Right part

"I like that they need the vin on checkout to verify the correct parts."


Verified Volvo Wholesale Parts Direct Shopper
Verified
5/5

2022-06-27

no issues

"The item arrived quickly and matched expectations. Would use this business again."


Verified
5/5

2022-06-26

The only place to buy your Volvo genuine parts

"I didn’t expect my parts to arrive so fast. I ordered them on Wednesday and got them on Friday. Great prices, excellent service. The website was very helpful in confirming that the parts were the correct ones. I will use Smith Volvo going forward. Note: I live in Colorado "


Verified
5/5

2022-06-12

easy peasy

"Put in your VIN and they do the rest "


Verified
3/5

2022-06-09

Part ordered and it was defective

"Ordered interior dash panel part, part arrived quick, but part had scratches on. I contacted SmithVolvo and they contacted Volvo parts house, I guess. It's been 1 week, and I'm still not sure when I will get a new replacement. I'm sending back scratched part as they did send me a return label.
"


Verified
5/5

2022-06-07

Excellent service

"High quality, perfect fit. Highly recommended."


Verified
3/5

2022-05-31

"Why not have Apple Pay or PayPal as an option?"


Verified
5/5

2022-05-25

Flaps for our new ride

"Looking for accessory mud guards for our new XC90. Great deal and experience with the on-line purchase, I’ll be back. Amazing delivery experience, item(s) arrived next day. Great job!!"


Verified
3/5

2022-05-26

"Not able to give a score because I’m just ordering! Maybe after shipping!!!"


Verified
5/5

2022-05-24

Easily found part on your site

"Hopeful that the rest of this evolution goes as smoothly as the ordering of the part."