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Wahoo Computers

5 reviews
1.75 / 5


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Product & services pricing
0.00/5
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Verified
1/5

2007-01-04

"Let me tell you of my horrible experience. A few years back I won one case off an ebay auction he had and ordered another case from them (the Stratagem) with paint designs and all. He charged me over $3,800.00 for the cases, with the extra fans, water cooled (which he did not even assemble), plexi glass that popped out durring shipping and got scratched. He showed me sketches of the designs, and he would never get back to me with my emails or phone calls and ALWAYS lied about shipping it. After two months I mailed back the one I originally one from ebay (as it had many problems) and also took the refund for the other one that took 8 months and still never had it completed. He is a crook and I hope is one day arrested for his disingenous business practices.

DO NOT do business with him. Be forewarned.
"

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Verified
1/5

2006-12-06

"I have orderd a custom case similiar to the previous buyer. I did not even bother checking here, they seemed well established and professional. Looking back, i have just gotten run arounds from Mark Knoch. 10 Months now and after a the bout of emails and no response, I have pretty much assume I just got taken for a ride. Looking at legal action so they do not do this to anyone else. Good to have all your emails and Paypal transactions recorded.

PS: All their phones have been disconnected.
"

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Verified
4/5

2004-09-18

"Wahoo was moving at the time of my last purchase and refunded my money promptly and offered me a discount on my next order. Satisfied with their honesty and willingness to help!"

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Verified
1/5

2004-08-18

"I ordered a completely custom case from Wahoo on 12/23/03 yes that's right 2003. It has been almost 9 months .. I still don't have everything that I need.

Numerous delays, unresponsive and in all honesty not someone to do business with. Stay away from these guys. They just take the money and run.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
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Being easy to reach
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Being knowledgeable
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Making decisions on their own
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Being trustworthy
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Resolving problems
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Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
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5/5

2002-06-04

"Ordered a Chili case from them. Had delays in shipping but They picked up the price for overnight shipping to make sure I got it in time. Great Great company!

"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall technical support
Resolving problems
Being easy to reach
Being trustworthy
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Overall web site
Web site being easy to use
Speed of web site
Web site reliability