"Jonathan of parts department was awesome, pleasant to talk to, with very good knowledge of his trade. He was able to determine if the part for my Toyota 4Runner was going to work or not by simply cross referencing the actual part I've pulled off my truck and compared it with the actual part that Waldorf Toyota is shipping me as replacement for it. In a short matter of time we were able to make a decision to use an aftermarket replacement part rather than waiting for days for the Toyota OEM replacement part to arrive and find out that it is not going to work because it is simply the wrong part. At the same time, Jonathan promised to take care of the processing of my refund for the wrong part. So I'm happy that Jonathan was able to help me out.
All in all, Jonathan has saved me precious time because I was able to find an aftermarket replacement part for my OEM oxygen sensor the same day we spoke. This enabled me to work and fix my truck right away rather than waiting for a few more days only to find out that the part I'm receiving is the wrong part. Great job Jonathan!!!"
"Good it work very good it save time"
"Whats there to say? I ordered a part online, and it was available for pick up the next day. Pricing was fair, and the gentlemen behind the parts counter was friendly and straight forward."
"Two people At the service counter the one was reading the paper and ignored me and the second one got my part did not greet me or thank me and was generally rude. It's just how things go these days I guess."
"I received excellent service from the staff at Waldorf Toyota. Thank you for being so kind and courteous. "
"I ordered parts online. They were ready quickly and in stock. Communication was excellent when I ordered them and when I got there. Had a great quick conversation with the parts person when I got there as well. Great customer service!"
"Wow! Ordering parts for my Toyota vehicle has never been easier! I recently had an amazing experience when I ordered a part for my Camry. The person in the parts department was so helpful and knowledgeable. They quickly identified that the part I ordered was incorrect and provided me with the correct part number in their reply. I'm so thrilled with their exceptional service that I can't wait to order more parts from them in the future!"
"Johnathan and Jaime are very helpful. "
"Very convenient placing order and making sure it's the right part for my car."
"Scott was very helpful with my order and had everything ready to go once I arrived. Very satisfied with the new truck!"
"I’ve been ordering my parts for our Toyota vehicles online and picking them up at Waldorf; and I always received excellent friendly service.
Online parts search though is not user friendly. I have to call the parts desk to ask for the part number and they have always been willing to help. "