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0.00/5
Chance of future purchase:
2.50/5
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Customer service:
2.50/5
Return/Replacement policy:
0.00/5
Verified
5/5

2024-07-22

Smooth transaction

"Whats there to say? I ordered a part online, and it was available for pick up the next day. Pricing was fair, and the gentlemen behind the parts counter was friendly and straight forward."

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Verified
2/5

2024-05-22

Couldn't be bothered

"Two people At the service counter the one was reading the paper and ignored me and the second one got my part did not greet me or thank me and was generally rude. It's just how things go these days I guess."

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Verified
5/5

2024-03-22

Kind and Courteous

"I received excellent service from the staff at Waldorf Toyota. Thank you for being so kind and courteous. "

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Verified
5/5

2024-01-01

Parts Department was very helpful

"I ordered parts online. They were ready quickly and in stock. Communication was excellent when I ordered them and when I got there. Had a great quick conversation with the parts person when I got there as well. Great customer service!"

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Verified
5/5

2023-12-29

Excellent Service

"Wow! Ordering parts for my Toyota vehicle has never been easier! I recently had an amazing experience when I ordered a part for my Camry. The person in the parts department was so helpful and knowledgeable. They quickly identified that the part I ordered was incorrect and provided me with the correct part number in their reply. I'm so thrilled with their exceptional service that I can't wait to order more parts from them in the future!"

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Verified
5/5

2023-12-18

Parts

"Johnathan and Jaime are very helpful. "

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Verified
5/5

2023-12-02

Very easy.

"Very convenient placing order and making sure it's the right part for my car."

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Verified
5/5

2023-07-12

Reserved a Tundra 1794.

"Scott was very helpful with my order and had everything ready to go once I arrived. Very satisfied with the new truck!"

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Verified
5/5

2023-05-13

Excellent Customer Service

"I’ve been ordering my parts for our Toyota vehicles online and picking them up at Waldorf; and I always received excellent friendly service.
Online parts search though is not user friendly. I have to call the parts desk to ask for the part number and they have always been willing to help.
"

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