"The live chat was key to my ordering samples and looking forward to ordering wallplank acoustical for our ceiling! Quick and complete responses."
"Excellent products, easy to use website."
"Shelley was very helpful in answering my questions and guiding me on the website. I am looking forward to getting my samples and ordering the planks I need."
"It was fine? Not sure why this is a requirement ?"
“Thank you for your feedback. This review helps us to gauge your satisfaction with our products and services or if there is something more that we can improve on to serve you better.”
"Waiting to see all the wood planks!"
“Thank you for your feedback! We hope you love the product. When you are done installing, we would love to see photos if you can share them with us!”
"My sister and I are starting to DYI my kitchen. And I’ve always love shiplap. I’m hoping this is the start of a beautiful and long relationship between the two of us"
"Amazing product that gets countless raves and reviews. I’ve used it very often in many parts of my home"
“Thank you for your feedback! We hope you love the product. When you are done installing, we would love to see photos if you can share them with us!”
"gREAT TO GET FREE SAMPLES...WISH THE SHIPPING WAS FREE TOO : ("
"I paid extra for 2 day shipping but the website said some orders don't ship for 2-3 days. So, I called CS to ask if they could please ensure my order would ship out today so I could get it by Friday. The lady was so nice and made sure everything was shipped within an hour of placing my order! I got the email confirmation with tracking. Can't wait til it arrives! "
“Thank you for your feedback and for sharing your nice experience with us! We hope you love the product. When you are done installing, we would love to see photos if you can share them with us!”
"I purchased these planks before and love them. Putting some at my moms house now. "
“Thank you for your feedback and glad to know that you love our product! When you are done installing, we would love to see photos if you can share them with us!”
"Had some issues with the website and having to refresh and go back to get my order in the cart"
"Great Product and Services"
"Easy to navigate and find stuff but had to call to understand what the negative numbers mean. Found out it mean how many have preordered for when the next shipment of the product will arrive. Took a few tries to get an answer on the phone and the gentlemen was very helpful."
"Easy checkout and selection - excited to get the samples and use this product for ceiling in small bathroom."
"Just ordered for our bathroom remodeling. I am super excited to see how cute it is going to look."
“Thank you so much for taking the time to leave a review, we greatly appreciate it!!”
A rep from Wallplanks, ShelleKitan, has responded:
“Thank you for your feedback and sharing your nice experience with us! We are happy to serve you and we hope you love our products.”