ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.90/5
Chance of future purchase:
3.90/5
Shipping & packaging:
1.25/5
Customer service:
3.89/5
Return/Replacement policy:
0.00/5


Verified
5/5

2024-09-18

Very happy customer

"Very very very pleased with the ease and amount of discount that I was given on this purchase. Step 1 was smooth. Let's see how delivery goes. "


Verified
1/5

2024-09-13

Website tricky to use. They mailed to wrong address!

"website didn't allow me to select all the items I needed from the diagram page. I had to keep going back and forth between browser tabs to get the three items i needed.

They mailed it to an address I didn’t put in on the order page. The conformation email has my correct address. I have no idea how they entered the wrong mailing address.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-21

Plate air flaps

"Parts dept was helpful on getting me other model #"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-08-21

Quick and Convenient

"Good prices and quick pickup is convenient at Walser Subaru Burnsville"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-08-18

thumbs up

"was easily able to find the part i needed. thank you"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
2/5

2024-08-16

Your website is terrible

"Terrible navigation in your website "


Verified
5/5

2024-08-08

Exceptional Customer Service

"It has been many years I come here and purchase parts and the staff have never disappointed me.

"


Verified
4/5

2024-08-06

Need to simplify parts lookup.

"I found parts lookup for "belts" very difficult to navigate."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
4/5

2024-07-22

Excellent Price

"Price for a wheel for a 2009 Outback only $227. Excellent deal."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
3/5

2024-07-09

Too Soon

"well i found the website. hard to ask for feedback until I get the part"


Verified
5/5

2024-07-14

Prices within reason

"Prices are similar to other Subaru OEM outlets, but not always the cheapest.
Price is close enough that if they have it in stock, or can deliver it in a reasonable time, it is worth ordering from here.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-07-04

Oem parts at a reasonable price

"Oem parts at a reasonable price. I'm hoping the shipping is just as fast."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-06-19

Saved paying online

"We will see if parts come in for pick up as requested. "


Verified
4/5

2024-06-17

Could not find motor oil in searches

"First, came here after link in goog search for Subaru motor oil. But, then was trying to find all motor oil available and in several searches was never able to find by entering keyword synthetic motor oil and others. I selected engine, etc. and only came up with dozens of parts. Also, did not see anywhere to narrow down a search to engine or tune up or fluids, etc. So, the keyword search did not work very well for me. Nice free shipping offer over 75$. There also is not tab to tag this review called "website" so I'll select customer service."


Verified
5/5

2024-06-17

Wonderful customer service

"Lee was very helpful and gave me great info and customer service!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service