"Thanks a lot for fast shipment, I received it in perfect order. I will not hesitate ordering from you again."
"Good cool awesome nice sweet rad sick "
"I don’t write many reviews, however I felt it was necessary for me to write this one. We hear a lot about bad customer service, poor products, disappointments overall.
Not with Warehouse Skateboards.
I sat down with my 9 year old. He wanted a custom skateboard for his 9th birthday. Now being a skater myself back in the mid 80’s I know a few things and have had some quite expensive boards. Having been out of the skateboard world for many decades, I researched and came across Warehouse Skateboards. After some quick reviews of them and a few others…. my gut told me to go with them. My son and I sat down and we used the online tools to help find the right board size and type for his skill sets and had them build the exact custom skateboard he wanted. Great website and tools, easy to navigate, easy to order. The skateboard arrived within a few days and it was exactly as we ordered and well boxed to make sure no damage during shipping. My son has been on it every day for hours at a time.
On 7-16-15, my son came in and told me his board was not rolling correctly. Upon examination I found that the bearings had failed. Now this does happen. No biggy. I called up on 7-16-15, I spoke with a rep about my current situation. The rep, pulled up my order and immediately offered a replacement set of bearings. He apologized and did explain this can occur. Again, I know that. Now I was originally just asking for help to buy a replacement set or bearings. Well, before I could say anything, the rep offered to send out a replacement set at no costs. Not only did they step up to help me, but he upgraded the bearings and put a rush on getting us the replacement parts. Oh, not to mention, they did it at their expense!
I work with a ton of Fortune clients and customer service is key to supporting my clients. Warehouse Skateboards has Great Customer Service, great products at very competitive price points. I don’t endorse many companies, but when I do, I feel it’s necessary to spread the word. I would highly recommend Warehouse Skateboards to anyone. They have earned us as a customer for life!
"
"Everything came very quickly and well packaged. My only issue was that the grip tape installed on the deck was a bit bubbled."
"I ordered my board and it was here within a week. Excellent delivery time. "
"Would have liked to get the free shipping I qualified for, other than that, good stuff."
"I will buy more from y'all."
"Hi Guys.
Incredible experience with the skateboard received in Italy directly to my House. The leadtime was 3 days!!! But I was not in my House, I'm so sorry :). The day after the skate arrived and my daughter (12 years old) is sleeping with it every night and every day..... The skate is perfect and it what my daughter has always dreamed.. THANK YOU and I'll see you on the next purchase. BY BY from CECCANO"
"It all went well. Fast delivery, great product. "
"I ordered a couple of weeks back. A few days later, they emailed me that my order was cancelled, due to inaccurate information entered. I tried to contact them via email, but all I got for my past 3-4 emails were automated reply emails from their customer service, saying that a representative will get back to me in the next 24 hours."
"This company is very fast with everything including replying to emails, and shipping. I will definitely order multiple items off of this website "
"We received the helmet in a timely manner and my son loves his it. It's just the right size and it's not bulky."
"Site was easy to navigate and very comprehensive. Quick shipping, very happy with the skateboard."
"Great experience. Tracking kept me up to date with where my package was and it arrived a day earlier than scheduled. Very prompt service. Thank you"
"Great communication on shipment, great product, great prices."