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1/5

2023-12-24

Worst experience ever

"Ordered on 12/6/23 as a Christmas present. Had to email on 12/15/23 to ask for an update bc my order hadn't shipped yet. They replied and said it was delayed due to Christmas but that it would be here before Christmas. Arrived today on 12/22/23 and it is damaged. Not enough time for a replacement, and no phone number on their website to call them. Emailed for a refund but based on other reviews I'm not expecting a response. Will end up disputing with PayPal. So disappointing right at Christmas time. "

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1/5

2023-05-11

Horrible Customer Service - Terrible Experience

"Watch Box Co. was the worst experience I have ever had shopping for anything online. I wish I could leave zero stars. I ordered a watch box with a monogram for a birthday gift, and they waited a full week to tell me that the box was out of stock, even after i had called four days prior to make sure it was in stock, and was assured that it was and would ship in the next few days. I was told the box was currently "being personalized" with the monogram that I ordered. They were completely dishonest about whether or not the item was in inventory, and waited so long to tell me that it wasn't, I no longer had time to order from somewhere else, and ruined the gift I was trying to put together. They also did absolutely nothing to try to resolve the issue. Just oh well, we don't have any more. I do NOT recommend! Beware of their deceptive business practices!"

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1/5

2020-02-29

Save yourself the time and aggravation and look elsewhere

"The item arrived damaged. I began emailing them right after Christmas to exchange it for a new one. They ignored my emails until I threatened to complain to paypal and begin logging negative reviews. After sending them pictures at their request they agreed to send me an RMA. That never happened. After wasting two months I'm stuck with a damaged box I don't want."

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1/5

2019-12-04

Taking money and not shipping items

"I placed an order on 11-18-19 with the intent t receive it the same week based off what their website advertises. I received a shipping confirmation on 12-1-19 but it was only a label being created. It is now 12-4-19, over 2 weeks past the time they took my money, and my item has still yet to be shipped. Phone number is disconnected they seem like scammers. "

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5/5

2019-10-07

Recommend 100%. Fantastic Selection of Timepieces, Sales and Support

"I purchased a Breitling Navitimer 8 Chrono from Watchbox, the whole process was simple, straight forward and crystal clear. The sales reps respect your time, patience and help you out as much as possible!

Watch arrived within 2 days and was in pristine condition. I 100% recommend Watchbox.
"

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5/5

2019-08-10

Rolex

"Great service and great watch! Alex was awesome! Everything what he said 100%! Thank u!"

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5/5

2017-03-28

Just awesome

"This company is incredible. The box you sent me was awesome and affordable. Thank you a lot."

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5/5

2017-03-28

Excellent

"The services you provide are good. I like the watch box i ordered it's uniqueness and features are just beyond imagination. Good services "

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5/5

2017-03-28

You saved the day

"My dad birthday was fast approaching and I wanted to surprise him with a watch winder. He is a big fan of watch winders so I thought why not come to their online store and order one. They custom made one and delivered it to me on time. Kudos"

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5/5

2017-03-28

Go For It

"At first I was very skeptical about buying their watch box so I went ahead and scanned through the client's reviews and checked their watch winder store and truly they are worth buying from, very fast turn around and quality watch winders."

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5/5

2017-03-28

I very pleased

"I had no clue on what type of custom watch winder I wanted to order from them. They walked me through their online store and I have to admit that they have a lot of good collection. They did everything so fast and right now I am glad I was able to selct not one but two."

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5/5

2017-03-28

very helpful.

"Your watchbox has really helped me keep my stuff safe and it is really nice. It was also delivered on time. Thanks alot"

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5/5

2017-03-28

Nice watch winders

"They actually have some good watch winders, no doubt. A friend of mine happened to shop from them and the referred me. I loved their courtesy and affordability."


5/5

2017-03-28

Value for Money

"They have the best and quality watch winders online. They are not over priced instead I went and found a quality watc winder that I am grateful that I did purchase from them. THat was last year JUly."

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5/5

2017-03-28

Awesome! Awesome! Awesome!

"Guys, 'Watchbox Company' are true definition of professionalism. They are so good at what they are doing that I felt after receiving the watch winder that they promised after three to four business days I am obliged to leave them a review. They are so cool man!"

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