"Good work folks. xxxxxxxxxx"
"After 35 years my Concord watch stopped working. The people at Watch Repairs USA obtained the replacement parts and repaired the watch which is now keeping perfect time."
"They repaired my watch made new keys and it runs great they even gave me a discount on the original cost of repair. The watch was received in great shape and my 100 + yr pocket is in great shape.
Art"
"I sent in a vintage 1968 Omega Speedmaster Professional MKII to get overhauled after I noticed some water intrusion and the watch was no longer winding smoothly. I received the watch back about 2 months from when I payed the invoice for repair and everything appeared to be in good condition. It took me a while to notice that they replaced one of the inner dial hands with a completely different shape hand than original. They installed a triangular hand on my watch that doesn't match the other 2 identical size hands on the inner dials and upon a recent appraisal they said my watch was valued about $1,500 below what it would be if it were to have had the original hand, or been replaced with an authentic hand. I am very disappointed that I spent $1,200 to repair the watch to have it be devalued $1,500 because of a dumb mistake. I contacted them and they had no interest in even seeing if they can get the proper hand to make this right. I had heard good things about this company but will never be sending any of my time pieces here again after the way their customer service dealt with this issue."
"I have a vintage Hamilton that needed repair. I found Watch Repair USA on a web search. They repaired and cleaned my watch. It works great, and it looks like it would have looked in the jewelry case. Thank you so much for the work you do."
"My late wife's gift of my treasured Tiffany gold watch stopped working. A local jewelry shop in Putnam County advised they were unable to repair the gem and I contacted Watch Repairs USA.
Eight weeks later, the watch was returned better than new!
"
"My husband's watch stop keeping time and our experienced watch repair man suggested we contact a company that works on Croton watches. We found your company via "google".. Overall we're both very satisfied with your excellent communications for this repair, timing of repair and returning watch back to my husband. Repair price seemed OK too, since we needed a specialist. Thank you for your help. We're happy to recommend your company to others in need of your watch repair service. Sincerely, Rose & Lewis Riggs "
"Watch Repairs USA could not have handled my needs any better - watch was returned in fantastic working order and in a very timely manner. I could not be happier!"
"I had no idea it would be so easy -- just contact them with your watch details, they send you the mailing info and process, and you wait to hear from them. Then when you get the estimate, you decide yea or nay. I decided yea -- and my vintage watch came back working perfectly, keeping great time. The whole experience was smooth and effortless, and my watch is working after years of not being worn. "
" Pleased with the watch repairs!"
"I love my Tag, it was a company gift for 10 years of service. It got to where it would burn through the battery life and finally stopped keeping time correctly. I sent it to watchrepairusa and now it's as good as new! I was really impressed that they emailed me every step of the way and also sent a picture of my watch, when they received it in shipping. When you have an expensive piece of jewelry it's important to know the people you send it to also value it. I did send them a couple of messages about the repair and they were prompt to reply, also. Just a great job all the way around!"
"I received my watch from the repair in great condition, I would Watch Repair USA again.
Very good Job.
Thank You,
Ron Roach"
"We were delighted with the quality of service we received at Watch Repairs USA. WR USA kept us informed that they had received my wife's watch, made an estimate for repairs, and restored her Ebel to its original essence. We highly recommend them to others seeking watch repair.
Ronny Williams"
"My old Elgin pocket watch looks like it's new with the crystal replacement done by Watch Repairs USA. C,lear online instructions for sending the watch to them followed by Excellent communications about the status of my repair project. Very Pleased. Thanks."
"Watch Repairs USA did a superb job on repairing my 50 year old Seiko watch. It looks and runs like a brand new watch! Thank you for doing everything you said. The whole process from estimate to sending the watch, payment, keeping up with the progress and return of the watch was accomplished with minimal effort making Watch Repairs USA the best!"