ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2018-09-19

GREAT SERVICE

"I was very skeptical to mail my watch to have it repaired as it is an expensive watch and I do not trust "snail mail". I was happy when I was notified immediately when it arrived and was informed every step of the way moving forward. They were very informative from start to finish and my watch arrived safely back to my home in only a few weeks. I would highly recommend using Watch Repairs USA without hesitation!"


Verified
5/5

2018-09-18

A promise made , a promise kept !

"All went as promised . My timepiece came back like it was brand new ! Beautiful workmanship ! Highly recommend Watch Repairs USA for your timepiece needs !! "


Verified
5/5

2018-09-12

Great watchmakers

"You did a fantastic job servicing and repairing my Tissot watch. It looks new again. Thank you so much for being there and doing such a terrific job repairing watches. I have several other watches that I will be sending to you."


Verified
5/5

2018-09-11

Quality

"The quality of the watch looks good. This is the first time this watch has run in over 50 years."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-09-10

68 year old watch fully restored

"The watch had stopped running; the second hand had fallen off. I thought it was beyond repair. WR worked a miracle. The watch is ticking like a charm. And the fee was very reasonable. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-09-05

Made my Philip Stein brand new

"My watch had stopped working and none of the local watch repair vendors would work on my watch. I found Watch Repairs USA on Philip Stein's website and was able to send my watch to them. Everything was fixed for a very reasonable price and the watch looks brand new!"

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-09-04

Excellent service.. Watch looks great

"I had a fabulous experience. My watch service was excellent... Communication was superb every step of the way! "


Verified
5/5

2018-08-31

Young Again

"My watch was 20+ years old but they have made her young again. Took a while but they did it right."


Verified
5/5

2018-08-25

Watch Repair

"Watch repair was successful and my watch was serviced to like-new condition. Customer Service was superb."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-08-24

Recommended Watch Repair Service

"A few years ago I purchased Burberry watch for my wife that she enjoyed wearing more than any other. Recently I took the watch in to a jeweler for a batter replacement and was told that the delicate assembly securing the battery was broken. I went online and found that Watch Repairs USA works on Burberry brand watches and got in touch. I explained the situation and received an estimate from the company in short order. They made the arrangements for proper shipping and provided regular updates from the date received to the date they started working on it and the steps they were taking to totally refurbish the watch. We just received it back right before celebrating our wedding anniversary and my wife has back her favorite watch in pristine condition. We had a great experieince and would highly recommend Watch Repairs USA."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-08-23

Grandfather's watch almost like new again

"Every aspect of the work Watch Repairs USA did for me was top notch. I especially appreciated the status updates I received.
The Elgin pocket watch I inherited from my grandfather (b. 1860, d. 1934) had not functioned for 70 years or more.
Watch Repairs USA returned it to me cleaned, polished and working. It keeps time accurately, and emits the gentle, slow, almost forgotten 'tick - tick' sound I had not heard from a watch since the early 1960s. My grandfather's initials etched on the reverse side of the watch were unremarkable; now they are a highlight.
The cost estimate became the total invoice, and it was reasonable for such unique service.
Thanks to Watch Repair USA, the watch is no longer a dull curiosity in a drawer; it is a family heirloom that I will pass along to one of my grandchildren.
"


Verified
5/5

2018-08-20

Excellent!

"It's a little unsettling to send a valuable watch via UPS to a place you've never heard of but I couldn't find any jewelers in my area to replace the crystal on my diamond & gold (old) watch. I was very happy with the updates Watch Repairs USA provided & the workmanship was top notch. I highly recommend this business to anyone. I am very satisfied with all aspects of my experience!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-08-07

Exceeded Expectations

"You did great! The watch works perfectly and it was affordable for the service. Will use you again if I need to and recommend. Thank you! "


Verified
5/5

2018-08-05

Watch Repair

"I was very satisfied with the entire process. I especially appreciated the response I received by phone when I asked to delay return of my watch until after I returned from vacation."


Verified
5/5

2018-07-27

Excellant service.

"When I contacted Watch Repairs USA and mentioned my problem they responded with a price quote. I then replied that I would like for them to do the repair. I received shipping documents for sending and receiving the watch with full instructions. The work was done properly and the watch is happy "to be home" as am I happy to have the watch back on my wrist."