"I purchased my Lord Elgin watch in West Germany while on active duty 44 years ago. When I went in to inactive reserves, the day of the week did not show in the window. I made a huge mistake by taking it to Devon's Jewelers to have it repaired. The day of the week still did not show up in the window and now the date also did not show up and the time of day went into the toilet. After three tries to get the job done correctly, I took the watch to various watch repair shops. One shop told me not to hold my breath because the works were metric and not standard. I took a chance with Watch Repair USA. Not only were they able to have the day of the week and date work properly, they were able to install a round glass crystal and have the watch keep the excellent time it was known for. I would have no second thoughts having them do repairs on my other time pieces!
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"I found the site very responsive to my inquiries. The original price quoted for repair did not change. While it took longer to repair than I had hoped, when I received it ...it looks and operates like new. Thank You.
G. Gile"
"The experience was painless. Once i decided to proceed with the repair, i called in, asked a few questions and paid. Questions were answered promptly and i feel the cost was less than average. "
"I have a relatively old and unique Jules Jurgensen watch, the crown/stem of which was broken and would no longer screw down into place. No jeweler/watch maker in Syracuse,New York would even attempt to make repair. Found Watch Repairs USA online, contacted them regarding the watch, and decided to send it to them to see IF they could repair it,and approximate cost. They were able to locate needed parts, could in fact make repair, and price and turn around time was extremely reasonable! Watch was returned quickly, carefully cleaned to look like NEW, and, most importantly, was repaired completely satisfactorily! Price was exactly as quoted, no additions or surprises! Would recommend these folks, perhaps not just for repairs, but routine watch maintenance as well! Very happy with results.......”many thanks “!"
"I cannot speak too highly of the professional manner in which Watch Repairs USA
arranged to have my watch repaired and restored. I have owned this watch from new for over 52 years and it has great sentimental value. I had twice tried unsuccessfully to have it repaired
over the years ( the first time 40 years ago, and the second 20 years ago). Each time it would work for several weeks and then become erratic and unreliable. This time, and thanks to
Watch Repairs USA, I finally have my beloved Roamer working properly and back on my wrist. It looks like new, just as it did 52 years ago!
Watch Repairs USA were very honest and upfront that they were unable to repair this particular watch in house but would arrange to have it sent to the factory in Switzerland for a full restoration.
At all stages in the process, they kept me fully up to date as to the status of my watch.
I am a very happy customer and will use them again!
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"I fell and smashed the crystal on my favorite watch. It’s an older watch an I was afraid parts would not be available. Replaced the crystal, new battery and cleaned the watch. Reasonable cost and timely repair. Looks and works like new!"
"I was very pleased with the repairs on my Longines Hydroconquest. Not only was the process quick but, communications throughout was great! I would highly recommend their service."
"Very pleased in dealing with this company. They were quick to get me a quote as well as keeping me informed throughout the process. I will definitely use them again as needed"
"Was bought through Amazon and maybe a subsidiary company.
Stopped working after a month so sent to you.
Beautiful job of repairing watch and back on my husbands wrist.
Thank you, Doreen"
"They did a great job fixing my Harley Davidson watch. Great communication during the entire repair process. Very professional company. Will definitely use them again and will recommend as well."
"I have had difficulty finding anyone in my little town to work on my high end watch collection. Watch Repairs USA has now serviced three of my watches and did a beautiful job - their communication was terrific, and I never worried that they would be misplaced or lost. I highly recommend them to anyone seeking luxury watch service. Dr William Hartel, Bristol TN
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"Sent the watch for repairs. Watch returned quickly with all repairs necessary. Watch working fine and keeping excellent time.
Definitely recommend!"
"The watch came back in perfect working condition. I have not had a chance to get into the water with it yet. The pressure test came back good. So when I go diving I am sure the watch will do just fine."
"I inherited a beautiful and expensive diamond watch that dates back to the 1920's. Watch Repairs USA has it up and running - and was even able to machine a few needed parts. They provide excellent service and I highly recommend!"
"My watch looks great and I thought the price for repairs was very reasonable"