"Mark's customer service is amazing. Please don't allow yourself to be fooled by any negative reviews you might read-- HE IS THE REAL DEAL! I hunted for WEEKS for a specific Ball Watch that no one else could seem to find. I went to jewelry stores, called so-called "Authorized Retailers" and even asked family to keep on the lookout for this watch in their travels. Daunted, I found Watches-Swiss.com via a search engine and the watch I wanted was listed there. The listing said "Ships in 5-10 business days." Taking a chance, I sent an email inquiring after the watch... and not fifteen minutes later Mark had responded. He was professional, courteous, knowledgeable and answered all my questions-- so I ordered the watch. Not only did he find the watch I was looking for but IT ARRIVED WELL BEFORE CHRISTMAS. I am extremely impressed. He was able to deliver the watch I wanted in time for it to be wrapped and under the tree. If you have hesitations about doing business with Mark, please be at ease and order from Watches-Swiss.com. You won't be sorry. "
"I travel to Cancun, Mexico every year. I stopped by the Gucci store in La isla shopping center with my wife and son. I saw this watch and fell in love. Headed back to Canada, and did my research on it. The watch costs $1900 dollars but I was able to save a few hundred dollars with Marc. Marc was professional and patient. considering I kept emailing and calling him. It was worth the wait and I will always remember my family times in Cancun because of this Watch.
Thank you Marc for your professionalism "
"I contacted Marc by email several times before placing an order for a Ball watch costing $2,500. He always replied promptly and patiently and I built up the confidence to send funds across several thousands of miles and across continents. The watch arrived in packaging to survive an earthquake and a volcano and arrived on time, first time and I believe every time! This will NOT be the last time I do business with Marc and his company. You need not have any concerns about purchasing a high value, brand new, prestigious watch from this man and his company. I also saved at least $600 over the nearest quotation I received during my research."
"I love my Ball watch. Based on my experience so far, I would certainly recommend Watches-Swiss. I ordered the watch on Saturday and it arrived the following Wednesday. It was in perfect condition and works properly, as expected from this Brand."
"I have been dealing with this man for many years. I have purchased many Swiss luxury high end watches and have been super happy with the service, honesty and incredible prices. Look no further. He has literally saved me many thousands of dollars."
"Great experience from start to finish! Watch was perfect and Marc was an absolute gentlemen! "
"bought a Tissot unique collectors model. service was very good. international shipping cost reasonable, item had arrived fast and well packed with all the original stuff - wooden box, manuals, and parts. i was exited getting it. Marc was kind and pro, got all the info ahead. will buy from them again."
"I can not say enough great things about Marc and Watches-Swiss. From early in my search for a timepiece for my wife until delivery, I couldn't have been happier. Marc worked with me as my situation was unique, and Watches-Swiss came through better than I could have imagined! They are very clear in how the process works, and maintain great communication throughout the entire process. I look forward to purchasing many more timepieces from them in the future!"
"Absolutely great customer service, follow up and exactly on-time delivery. This was my first time using Watches-Swiss.com and it was so smooth and easy. Warmly recommended to anybody !"
"Great prices - nothing beats a factory warranty - for expensive watches thats the only way I would go. Shipping is great its packed like its ready for a nuclear war and yes email response is always within 24hours. Love this place."
"second time purchasing a watch form this company and again they did not disappoint. Their attention to detail, and incredible customer service and knowledge are always second to none. I am an international buyer and they make the buying process so seamless and easy. Look nowhere else if you are looking at making an investment in a watch. I will definitely be back and cannot commend them enough!!!!!"
"I recently purchased a watch and I admit to being extremely nervous to spending a large sum of money online, especially from overseas as I am located in Australia. My experience is as follows, I purchased the watch on the Saturday. Given my nerves, I made contact with at his store almost immediately to confirm the purchase. Marc replied promptly, confirming my order and explaining that he hoped to source my watch within 10 days and that he would post straight away. 4 days later I received an auto confirmation saying that the watched had been received and despatched to Australia. I also received an email from Marc again reassuring my nerves. I had FedEx on my door Monday our time with the package. So, one week to order and receive a watch to the other side of the world. The watch itself is gorgeous, correct to what I ordered and perfect in condition and quality. Undoubtedly an authentic Tissot complete with all the normal warranties etc. Could not be happier. I know this turn around my not always be as quick dependant on the watch but I believe in credit where its deserved. From start to finish, the whole transaction was smooth and professional and I will definetly purchase through Marc again. I know of some other negative reviewing out there, I read it myself, hence my nerves but I could not fault this business in their operation and product and would recommend them to deal with. Thank you Marc for your patience and for the gorgeous watch. "
"Would just like to thank Marc for outstanding service. Ordered a Rado watch for my Husbands Birthday. It arrived 4 days earlier than expected and Marc emailed us every step of the way with updates.
Thank you Marc!"
"Nearly perfect accurate website information. Marc, who I spoke to, was knowledgeable and very helpful and courteous. The shipping was fast and packaging very, very secure. Communication throughout was excellent. And everything went well. Watches-Swiss can be trusted."
"I usually buy my watches in New York City on 47th street as they in the past have had the best prices. Found Watches-Swiss.com on the internet and had them send me a quote. I got a prompt response and they had the lowest price for the item I was looking at. I had several e-mail exchanges with them and they were always prompt, professional and knowledgeable. Decided to buy the Longines Watch from them and received the watch with 2 days of ordering it. Love the watch, love the service and buying process with Watches-Swiss.com. I would recommend them to everyone and plan on buy all my future time pieces from them."