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Product & services pricing
4.77/5
Chance of future purchase:
4.77/5
Shipping & packaging:
4.53/5
Customer service:
4.43/5
Return/Replacement policy:
5.00/5

Verified
5/5

2017-08-23

A New Era

"The online shopping experience was delightful, easy to navigate and I found useful recommendations. The delivery was efficient and I felt in general I received great value for money. I am now a new converted and loyal customer that is an advocate for your amazing service. Kind Regards Adrian
"

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Verified
5/5

2017-08-13

Great customer care

"Reliable, Fast and practical."

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Verified
5/5

2017-07-28

First Customer; Not the last.

"I found the watch great price great service."

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Verified
5/5

2017-07-22

AWESOME

"Had exactly what I wanted at an unbelievable price, received it the next day. This was my 2nd watchmaxx purchase, will definately use again. A1 all around "

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Verified
1/5

2017-07-13

IMHO Do Not Trust the Watchmaxx "Warranty"

"I purchased a complicated watch from Watchmaxx. It soon needed repair. IMHO the Watchmaxx 'warranty" service was a FAIL. I had to pay the manufacturer for the repair. In my opinion you should not trust this seller to honor its supposed warranty. "


Rep reply posted 2017-09-01
A rep from Watchmaxx.com, watchmaxx, has responded:

“Since the warranty we provide is the manufacturer's warranty, once a customer contacts the manufacturer directly, and states that the watch was purchased online, the customer effectively voided the warranty. If the customer does anything that would void the warranty, it would be the customers responsibility to pay for any repairs.”


Verified
5/5

2017-07-10

Great experience

"Transaction was simple; got the timepiece I wanted for a steep discount. Package arrived as expected with no damages to watch. No taxes and free shipping!"


Verified
5/5

2017-07-06

Seamaster

"My experience with Watchmaxx has been outstanding! Good communication and service. Price and condition as promised. I'll buy from them again!"

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Verified
5/5

2017-06-30

Fast and easy

"Watch max was not my first choice.... other dealers wanted weeks to months to fill order. Watch max was not next day delivery, but close to it. Had the watch in 48 hours and showroom condition."

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Verified
5/5

2017-06-28

Joe in Customer Service Went Above and Beyond

"I put my order in on a Breitling Avenger II Seawolf two days before leaving for vacation so I chose overnight shipping. Since I put my order in right on the cutoff they weren't sure it would make it in time. I spoke with Joe in customer service and explained that this watch would make my trip 10x better (it's a Seawolf, come on!) Joe did whatever it took (I believe he asked the UPS driver to stay late while they packed and gathered my piece) to get my watch out on the truck for next day delivery. This shows their care for myself and their customer and the watch was delivered in flawless condition. I will buy from them again and refer friends. Thanks, Joe!"

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Verified
3/5

2017-06-24

not new

"ordered a piece for $25 less than msrp and got something not new (no protection stickers anywhere, marks/dirty) and no USA warranty either... not worth it"

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Verified
5/5

2017-06-24

Excellent buying experience!

"Purchased an Omega Planet Ocean, and received it in expedited fashion. I paid $100 more for an international warranty, and the price was very competitive. The watch looks flawless, and the service from Wachmaxx was great. Would definitely buy from them again. "

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Verified
5/5

2017-06-24

Great service, love my new watch!

"Fantastic seller - would for sure buy from them again. "


Verified
5/5

2017-06-21

Great experance

"Watchmaxx did every they promised. Watch was new in the box. It works perfectly and it was delivered on time with delivery info.
Would buy again from them. Oh did i mention the price of great!
"


Verified
5/5

2017-06-21

Excellent

"Thank you for going "the extra mile" to accommodate my needs. Very pleased and will use you in the future for ,planned purchases."


Verified
5/5

2017-06-15

Best customer service ever

"I tried ordering a watch from another site, (jomashop) and they kept telling me that "the watch is coming" for 6 weeks after I placed my order, even though they said the watch was in stock when I placed my order.
When I called watchmaxx, the rep i spoke with, Izzy, said that they had the watch in stock, and they even offered me the manufacturer warranty (something I could never get from any other online seller) for a minimal fee. My watch arrived days later in perfect condition exactly the way I was promised.
"

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