ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.86/5
Chance of future purchase:
4.86/5
Shipping & packaging:
4.59/5
Customer service:
4.22/5
Return/Replacement policy:
5.00/5

Verified
3/5

2017-06-24

not new

"ordered a piece for $25 less than msrp and got something not new (no protection stickers anywhere, marks/dirty) and no USA warranty either... not worth it"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2017-06-24

Excellent buying experience!

"Purchased an Omega Planet Ocean, and received it in expedited fashion. I paid $100 more for an international warranty, and the price was very competitive. The watch looks flawless, and the service from Wachmaxx was great. Would definitely buy from them again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2017-06-24

Great service, love my new watch!

"Fantastic seller - would for sure buy from them again. "


Verified
5/5

2017-06-21

Great experance

"Watchmaxx did every they promised. Watch was new in the box. It works perfectly and it was delivered on time with delivery info.
Would buy again from them. Oh did i mention the price of great!
"


Verified
5/5

2017-06-21

Excellent

"Thank you for going "the extra mile" to accommodate my needs. Very pleased and will use you in the future for ,planned purchases."


Verified
5/5

2017-06-15

Best customer service ever

"I tried ordering a watch from another site, (jomashop) and they kept telling me that "the watch is coming" for 6 weeks after I placed my order, even though they said the watch was in stock when I placed my order.
When I called watchmaxx, the rep i spoke with, Izzy, said that they had the watch in stock, and they even offered me the manufacturer warranty (something I could never get from any other online seller) for a minimal fee. My watch arrived days later in perfect condition exactly the way I was promised.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-06-14

Quick delivery, exact match. Very Happy!

"I was accidentally double charged, i call immediately, representitive was apologetic, contacted PayPal immediately to have the 2nd charge reversed, stuff happens, it is how you handle it that matters. By all accounts, watchmaxx handled it perfectly! Great deal, great people, very happy! "


Verified
5/5

2017-06-13

Perfect service! Great payment options!

"I bought a Rolex Explorer and it was delivered the next day as promised. Could not ask for better service, price, and product. I will certainly buy from them again. Thank you. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2017-05-31

new feedback

"this is my new feedback
i received the reshipped item
regards
"


Rep reply posted 2017-06-06
A rep from Watchmaxx.com, watchmaxx, has responded:

“Your watch was shipped to the address that was given at the time of your order, we are working with USPS on the issue.”


Verified
5/5

2017-06-10

Nice strap, great price.

"E-bay purchase, submitted best offer which was accepted in a timely manner. Shipped the same day. Exactly as described."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2017-06-08

Geat product and service

"I bought my husband a fathers day gift and it arrived a day after ordering and I saved 2.5% paying with a wire. They included the manufacturer warranty for a minimal fee. would highly recommend them. "


Verified
5/5

2017-06-08

Flawless, start to finish

"Excellent prices and delivered sooner than expected. No hassles."


Verified
5/5

2017-06-07

Best service ever

"I always wanted a specific watch that I couldn't find anywhere finally I found it at watchmaxx I contacted the and spoke to Jack he helped through the purchase and I had it by the end of the week"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2017-06-06

Horrible!

"I bought a Movado, I had paid for 2 day shipping. Once I received it was too small for my wrist so I paid to ship it back. To my surprise the company did not refund me my total amount. (They keep $15 for "shipping") when I had already paid an extra fee for the 2day shipping then I paid to ship it back. Yet the company had audacity to charge me another fee, that is ridiculous! "


Rep reply posted 2017-06-06
A rep from Watchmaxx.com, watchmaxx, has responded:

“As per our return policy that is stated on our webpage, shipping is the only restocking fee we charge, and not like most companies who charge a % of the order amount. We apologize for the inconvenience. ”


Verified
1/5

2017-06-05

Bought a New Tag Heuer watch, received a used one

"Bought a New Tag Heuer watch, received a used one .
Used repacked watch with signs of use.
Stay Away
"


Rep reply posted 2017-06-08
A rep from Watchmaxx.com, watchmaxx, has responded:

“All our watches are brand new, never worn, and this watch had the manufacturer label attached. We are sorry for any inconvenience. We have a 30 day return policy !”