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1/5

2022-09-20

Repackaged filters and bad

"Terrible filters. First, the filters were shrink wrapped which is not the original way they are packaged from Whirlpool whether you buy for Whirlpool.com or at the store; 2nd, after putting it in, I never got the sputtering like normally happens when I replace the filter while running the required amount of water through the filter after changing; 3rd, the water never tasted great but I thought it was at lease doing something. After about a week, the water smelled, gave me heartburn if I drank it and the ice made every drink taste terrible. I ordered straight from Whirlpool and replaced it. Unfortunately, I had ordered two filters from waterfiltermart.com. I took the second one and hit it with a hammer to see what was inside. I was only a hard black carbon tube rattling around in there with a hole down the middle. no more discount filters for us!"

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5/5

2022-06-27

Great Company For Years

"First off - Sharmie & Gwynnie231 are the knockoff scammers! My filters and parts from waterfiltermart have always been top notch. Did you know that water filters for most refrigerators are Not made in the states but are made in other countries for whirlpool and others. Says so right on their packages."

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1/5

2021-07-20

Scam Company - Do not order from them!

"I odered and paid for a pack of 3 frig filters and my receipt says the correct number of filter however they shipped me filters that do not fit my frig. They will not respond to emails and their phone appears to be out of order. Paid $99 for something that I cannot use, terrible customer service! I have been trying to get them for months now, finally filed a complaint with the Better Business Bureau."

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1/5

2021-05-22

Knockoff filters

"I ordered a water filter and the price was too good. Turns out they are knockoffs without a certification stamp. Lighter weight than the certified and the company logos have a different font. I did not trust it so I tossed it. Live and learn."

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5/5

2016-09-17

Great price, service!

"Had some trouble creating an account to get my 6% discount. Called Customer Service; they had to create the account there due to technical issue. Order placed, got the product in 3 days, works great. Product was packaged very well for shipment to me. Would definitely shop with them again. I shopped half a dozen internet sites, and they were the cheapest and the only one that offered free shipping."

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Verified
4/5

2015-10-16

"The ice maker I purchased stopped working after a month, but Dennis @ waterfiltermart.com was helpful in diagnosing the problem. Eventually, I did get a replacement ice maker sent to me."

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Verified
5/5

2006-04-28

"Website made it qwick easy for me to look for what I needed. I was able to place my order without difficuly. Product arrived promptly. I will definately order again from this website."

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Verified
5/5

2004-11-16

"Great web page, great product selection, great prices (some items include shipping!!), quick delivery.

These guys have it together. Really good e-mail notificaton and follow up. May not have everything the big boys offer, but definitely consider them for your requirements.

I ordered a part late on a Thursday and it was in my mailbox on the following Monday. If I could only get around to putting the part in my refridgerator this quick!!

Thanks Water Filter Mart for making online shopping the type of expierence it should be.

JamesO
"

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Is committed to quality products and services
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
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Ease of checking order status
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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
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Making decisions on their own
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Being knowledgeable
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