"I ordered an upgrade kit for my DirecTV DVR on 1-23-04. The package arrived exactly when they told me it would. All items were included, along with perfectly clear instructions for the novice to install without worries or problems.
I installed the hard drive upgrade on my SD-DVR40 this morning. It was extremely easy, straight forward and enjoyable. When I finished the final step I could not help but sit back and think, “Is that all? Am I done already?“
I had 35 hours recording time before and now have 144 hours. This upgrade kit is so cool.
Thank you Weaknees for being there for people like me.
Phil Johnson"
"I purchased a 120G upgrade drive for my Tivo, and Weaknees was exceptional. The free delivery arrived in two days, the instructions were very clear and the install was very easy. Better yet, I was missing parts because I ordered the wrong part number. The guys immediately sent me out the required parts with no questions asked. Their service, support, and products are great."
"
> When my Sony SVR-3000 (not even 1 year old!), started freezing and
> making
a strange chirping noise I knew I was in trouble. I got on the internet to look for a repair center and luckily Google also came up with your site. At first I was a bit skeptical, but after reading your press and customer reviews, I decided to order a replacement drive. The drive came with clear instructions and I was up and running in no time with more recording time than I had before! I'm glad I didn't waste the time or money to send the unit out to a service center. Who knows when I would have gotten it back and how much it would have cost me. Your service is terrific and your products are the BEST solution. Thanks a million!!!"
"Thanks again for the great kit and instructions. This installation was as simple as described on your site and to my surprise there were already holes in my Hughes
SD-DVR40 to screw the bracket to. My Directv Tivo came right up and showed 144 hours of record time! I was thrilled! Your instructions were spot on and extremely thorough. Although my wife didn't quite understand my joy, I
know she will as she is starting to use the record feature and soon won't be able to live without it.
Again great quality, packaging, and customer service.
"
"I did a lot of shoping for Dtivo upgrades before comming to Weaknees.
This is my third purchase from these folks for my 3 Dtivo's... Everything is working flawlessly. I could not be happier..
The kits are very well made and after installed it even looks as if they were born that way. Not the case for the other companys out there.
Keep up the good work
and
Thanks again for a great upgrade to my Dtivo's
Ray"
"I was truly impressed by this online vendor (Weaknees.com). They had absolutely the BEST documentation, packaging, and performance of any electronic product I have purchased online. What more can I say? My DirecTivo upgrade (120GB with extra cooling fan) is working perfectly. I am a very satisfied customer."
"Was not sure about upgrading my Tivo myself as I do not know that much about electronics. But the instructions were excellent and made it a very simple process. I would highly recommend their products. "
"Quick shipping, professional packaging, great instructions. The upgrade (adding a drive) took 45 minutes and that included taking two phone calls in the middle of the process. Everything worked out perfectly and my 80 hr Tivo became a 246 hour Tivo. Bravo!"
"lets start with saying that when it comes to electronics I'M AN IDIOT. my upgrade drive box and bracket arrived, my daughter said dad do it saturday afternoon it will take YOU 4 hours and you will for sure get stressed out. i said no
tonight is the night, i opened the box saw all the parts looked at the instructions.
i proceeded to kick myself for not buying my tivo unit from weakees already upgraded. i
debated sending it back and paying them the service fee to do the upgrade for me. My wife is sanding over me just have them do it,( she remembered the last time i decided to fix the pipe under the sink and flooded the kitchen)
i had read all the reviews how easy it was so i
laid it all out on the kitchen table and voila 20 minutes later it was done i did not have a single problem, your instructions were amazing. my blood pressure did not go up at all, i was very calm
Let me remind you i am an IDIOT.
AND I DID IT STRESS FREE IN 20 MIN.
THANK YOU THANK YOU THANK YOU FOR AN EASY UPGRADE
now hurry up and get a HD-TIVO SO I CAN THIS TIME BUY IT DIRECT FROM YOU"
"I had been in contact numerous times with them about ordering a replacement hard disc. And I told them to look for my order because of their good information and quick response. They say I ordered the wrong unit (how I did this I do not know) and now they say I have to pay a restocking fee. They say "Our goal is 100% customer satisfaction". They have failed!"
"The kit that weaknees sells to upgrade a series 2 tivo is simply amazing. I wouldn't recommend anyone upgrade a tivo with out one. The little bit of extra money is worth it for such a well designed, and easy to install kit."
"New Direct TV/Tivo purchaser for my family.
We are converting from Comcast digital cable.
Very happy with Weaknees. We are able to buy an already upgraded HDVR2 from them for a good price. Excellent customer service and responsiveness to questions. We'll look for HD DVR through them down the road.
Peter Grace
Somerville Massachusetts"
"i heard about these guys through a forum and visited the web site. very informative site. before purchasing, i had some compatibility questions so i emailed them. i got a response VERY quickly and hashed out some details. made my purchase, great communication all the way around. package arrived very promptly. i am/have been EXTREMELY happy with the purchase process, and the customer support i received from these guys. thanks a bunch."
"Got the shipment yesterday as promised. The instructions were great! The entire job, replacing drive and installing new fan, took me 30 minutes. My Tivo's back up and running, missed only 2 days of TV. Thanks guys! I'll
be shopping with you again when I need Tivo stuff
"
"Order was handled promptly, tracking infomation was provided and website provides useful tips and links."