"I too wish I had checked their ratings here before I ordered! I have complained with photos of the problems but I seriously doubt I will ever hear anything. I have a 2009 Cadillac CTS and the mats fit and look horrible. This is one of the biggest disappointments I have ever had with any product anywhere at anytime. I recommend anyone to try WalMart first! They couldn't possibly be any worse fit. "
"Poor customer service, refused to replace broken windows defector."
"Received everything as advertised, on time and great communication"
"The mats I received DO NOT FIT my car at all. Nothing matches. Be very careful when ordering from this company!!!!!!!!!!!!!!!!!"
"I wish I had visited here prior to buying mats for my 2012 Audi. The mats I received were far from an exact fit and customer service was terrible. I would not recommend purchasing their all weather mats on-line. "
"Ordered the front and rear set of WeatherTech DigiFit floorliners for my new Ram 1500 Quad cab. They fit perfectly, are easy to clean, and they shipped fast. The price seems a little high for floor mats but hopefully they last a good while. "
"Ordered 2 sunroof deflectors and both arrived on time in good condition. Will order from them again."
"i bought floor coverings, vent visors and cargo cover. i was charged twice for $30 for shipping. i have tried since 29nov2010 to resolve this problem i have talked to 3 customer service reps and emailed them also. i have been told 3 times that i would be credited the $30 back to my credit card. i have never had to test their customer service until now. i am a repeat customer also. this is definitely my last dealings with this company. all i can say is their customer service sucks."
"I ordered 2 sets of front mats, received one set in 1 week, the second set has still not arrived. I have sent 3 emails requesting status with no response. Have tried to call 3 times, get the same greeting, "your call is #11 in the cue, expected wait is over one hour". Come on Weather Tech, get some Customer Service!"
"Ordered a set front and rear FloorLiner™ DigitalFit for my 2010 Prius after reading the following shipping info on WeatherTec website (USA, "Please allow 3 to 7 business days for manufacturing and up to 5 business days for FedEx ground shipping (unless you chose express shipping) to deliver your package to your door from our Kansas manufacturing facility." Now 12 full business days and 3 emails later (the last 2 have been ignored) my floor mats haven't been shipped. After waiting the listed time on the website I emailed WeatherTech for a estimated ship date and was told they would ship by the end of last week 3-26-10 low-an-behold as of Monday, March 29th still no ship date. So I emailed WeatherTech to get an estimated shipping date twice with no response. If you don't mind waiting and being ignored then give this Co. a try. Hopefully when I receive my mats they'll be worth the wait.....but when?"
"Ordered a set of rear "digital-it" floor liners. It arrived just over 1 week by UPS. Packaging was good in cardboard box but the mat was folded in half. I have to leave the mat unfolded in the house for a few days for it to regain it's shape. Quality was good, but still think it's a little over price for a piece of rubber. But then, no one else sells good quality custom mats that's this heavy duty. I paid CAD$91 total for the rear set. Shipping is already included in the price, so there was no surprise pickup fees. Overall, a good place to get custom mats. Will order again in the future when we get a new car."