"The best advice I can give anyone considering a purchase from this company is this, DON'T. I should have known better just seeing how unprofessional the website was but they had an item my son really wanted for Christmas so I reluctantly placed an order.

Things started off rather normally by me receiving an automated email with my order information. That was the end of any good feeling I might have had about this purchase.

After eight days and no package or shipping info I sent an email to the merchant asking for a status on my order. A couple days later, after not receiving a reply I called and left a message asking for an order status. I got no reply to my phone message either.

Since I was not getting a response from the merchant I filed for a refund via PayPal. Thankfully I was able to get a full refund for non-receipt of item.

In regards to my earlier statement about the website being unprofessional; I don't expect every company, especially small ones, to have an error free website but this was one of the worst. For instance clicking on "Legal Notice" or "Privacy Policy" goes to the "home" page and "About us" goes to a blank page. I noticed all this after placing my order. Needless to say, I'll check out every site better in the future BEFORE making a purchase.

And on a final note about this order, even though I provided them my name and order information in the email, telephone message and correspondence via Paypal; they told me in the note accompanying my refund that they did not know what item I had ordered.!?!? But at least they apologized and I got my money back.

It's actually disappointing that this purchase was handled so badly because they had quite a few items that my son liked and I would have ordered for him.



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