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Product & services pricing
4.81/5
Chance of future purchase:
4.74/5
Shipping & packaging:
4.65/5
Customer service:
4.82/5
Return/Replacement policy:
4.59/5
Featured Review


Verified
3/5

2017-04-18

Good price poor quality

"for some reason my contact lense rips all the time they don't last the full two weeks"


Verified
3/5

2017-04-18

WebEyeCare coupon fail

"Tried to enter a free shipping coupon without success. Will customer service help me? Thanks."

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Rep reply posted 2017-04-18
A rep from WebEyeCare, WebEyeCare, has responded:

“ Thank you for reviewing your purchase with WebEyeCare. We are very sorry to hear you experienced issues with your coupon code. We have applied the free shipping coupon and issued a refund for the shipping cost. Please let us know if you have any additional questions. Thank you!”


Verified
5/5

2017-04-15

Five Stars!

"Easy to use website, quick and simple to order, great prices for contacts (which are already ridiculously expensive) and quick shipping time! A great experience overall!"

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Verified
4/5

2017-04-14

Efficient

"My experience with WebEyeCare was quick and effective. However, my only complaint was that they did not label which eye each box of contacts was for. "

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Verified
5/5

2017-04-13

Quick and Easy

"Ordering was quick and easy and my order arrived quickly. "

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Verified
5/5

2017-04-13

Convenient

"Fast shipping, easy process, great contacts!"


Verified
5/5

2017-04-13

Quick and efficient

"Anytime I need to reorder, not only is my order information already accessible, but it is delivered quickly for great prices!"


Verified
5/5

2017-04-13

I messed up, they fixed it without batting an eyelash

"My most recent order was Order 968887 placed on 3/10/2017. Ordering and the website is easy and fast. Their prices are phenomenal. I of course ordered a plus instead of a minus on one of my contact orders. I had opened one box and the other was unopened. They immediately replaced the open box with the correct prescription and gave my easy instructions and labels to return the unopened box. No issues, no arguing, no restocking fee, no let me charge you for shipping. It was a wonderful experience from beginning to end. WebEyeCare is my new website for contact lenses and I will refer them to as many people as I can!"

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Verified
1/5

2017-04-13

Poor Customer Service and Poor Contact Lenses

"I have never ordered from WebEyeCare before and I won't again. This is the FIRST time I have ever had a problem getting my daughter's contact lenses!!! The XR lens were made wrong. I was told they would take them back and get her some new ones. In the "meantime", two replacement lenses would be rushed and sent.

NEVER got a return auth for the contacts, and when I called today, I got the impression from customer service that nothing had been done on my order. It takes 2-4 weeks to make my daughter's custom lenses. To screw up and then to screw up AGAIN by not getting her replacement lens ordered immediately is not ok with me.

Furthermore, your rep acted like she could care less!!!
"


Verified
5/5

2017-04-13

Re-order made easy

"I have previously ordered contacts through WebEye care, and it was a positive experience so I wanted to reorder. It was so easy to re-order, just by clicking on one button. The pricing was also the same as my previous order. Contacts were delivered fast and on-time. I am very pleased with this easy process. Thanks!"

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Verified
5/5

2017-04-13

Fast and accurate delivery

"Very fast and arrived just as ordered."

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Verified
5/5

2017-04-13

Fast delivery

"My contacts processed and shipped so quickly and I was extremely pleased with the service "


Verified
5/5

2017-04-13

Excellent service.

"Had to order hard to find astigmatic lenses. Webeyecare shipped them to me in three days."

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Verified
5/5

2017-04-13

c/lense

"excellent service-will order again"

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Verified
1/5

2017-04-13

Still no contacts

"Ordered my contacts and still haven't even received them and on the tracking site it says delivered."