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Product & services pricing
4.29/5
Chance of future purchase:
4.26/5
Shipping & packaging:
4.75/5
Customer service:
4.39/5
Return/Replacement policy:
4.09/5
Featured Review


Verified
5/5

2017-10-31

Save money, save time

"Always an excellent experience with WebEyeCare. Very easy to place order on user-friendly website. Lowest prices I found and very quick delivery to my mailbox keeps me a Loyal WebEyeCare customer. "

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Verified
4/5

2017-10-30

Good Service !

"I liked that I could order uploading my prescription. My only concern was that delivery took longer that expected. My contacts were a perfect fit. I will be ordering again. Thank You."


Verified
5/5

2017-10-30

Great experience

"always easy to order and get my contacts super fast "


Verified
5/5

2017-10-30

"Excellent and fast service."

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Verified
1/5

2017-10-28

2nd day air

"I paid for 2nd day air delivery, ups says the shipper put in the wrong address information. And webeyecare customer service says they used the correct information.
The delivery was for Friday I called ups and found out it was an information problem and had it corrected then the next day would be Saturday and no they rescheduled for Monday that is not 2nd day air that I paid for I want my entire shipping back , webeyecare says we can credit you $5.00 toward your next purchase well I paid $25 to get them by Friday so I could leave on vacation with them.
"


Rep reply posted 2017-11-13
A rep from WebEyeCare, WebEyeCare, has responded:

“ Thank you for reviewing your purchase with WebEyeCare. We are very sorry for any inconvenience you experienced with your purchase.We can assure you we provided UPS with the shipping address provided at the time the order was placed. Once the order is with UPS we have no control of their delivery process. Unfortunately UPS does not consider Saturday and Sunday Business Days and we do apologize if this was unclear when you spoke with UPS to resolve the address issue. Please let us know if you have any additional questions. Thank you! ”


Verified
2/5

2017-10-24

NOT THE BEST CUSTOMER SERVICE

"I had an issue on my order and the customer service was the worst. They laughed at me when I was freaking out about my order. They should have understand that I needed my contacts. When I call you, I need guidance not for you to laugh in my ear when I ask a question... I understand my issue with my order but the customer service was the worst. "

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Verified
5/5

2017-10-21

There contact lenses.

"It's been awhile since I bought contact lenses on line and when I did it was through 1800 contacts. Webeyecare was a much easier process, all I hate to do is take a picture of the script and email it to them. With 1 800 contacts I had to fax the script but in their defense that was around 2007. Either way they made the process simple and easy and I received my contacts in promptly. Very satisfied and I'm getting ready to order more."

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Verified
1/5

2017-10-19

Worst Customer Service

"I had order my contact in September and I was told it was going to take 5 -10 days to get my contact. I called them by day 13 and I was told my contact was consider lost. They would had to send a new shipment and I would have to give them an alternative address. I asked them if they can expedite them sense I don't have any contacts left and they said I would have to pay extra. This is very poor customer service and very inconvenient for me to suffer their mistake. Not only did I waited 13 days now I'm having to wait another 5 to 10 business days to get my contacts!
I recommend for you to NEVER NEVER ORDER FROM THEM!
"

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Verified
5/5

2017-10-17

Great Value

"WebEyeCare was by far the cheapest way to go for my contacts! Even with the $10 processing fee, it was still the best price considering the shipping was free, and there is a $5 coupon code available just for liking their facebook page. "


Verified
5/5

2014-09-22

Good

"Excellent service - they are very helpful!"

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Verified
5/5

2017-10-09

Wonderful service.

"It was quick, inexpensive and I didn't have to worry about getting the prescription, it was all done for me."

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Verified
5/5

2017-10-09

Easy transaction, fast shipping!

"This was my first purchase with WebEyeCare and I was completely satisfied! Great pricing, easy transaction, and super fast shipping! Will buy from them again!"

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Verified
5/5

2017-10-08

Fast shipping, low price!!!

"Will definitely order again!! The lowest price I could find on contacts!! Fast shipping!! My first order, prescription was verified so quick. "

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Verified
5/5

2017-10-07

Speedy

"Great customer service and extreamly quick shipping. Very easy to navigate the site."

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Verified
5/5

2017-10-07

Awesome

"My order is always here very fast"