ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.79/5
Chance of future purchase:
4.72/5
Shipping & packaging:
4.65/5
Customer service:
4.79/5
Return/Replacement policy:
4.59/5
Featured Review


Verified
4/5

2016-08-10

Eyecare too!

"Everything went smoothly with my order. The only thing I would change is having it ship a bit sooner. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
2/5

2016-08-09

Best price but botched shipping

"Web Eye Care had the best price on my lenses so I'm giving them more than one star but more order was for two boxes. When I only received one box in the mail, I called customer service and they seemed annoyed with me that I was calling because "orders are usually broken up like that"; which I'm assuming is a way out of sending the rest of my order with overnight shipping.
Again, they had the best price online so I'll probably order from Web Eye Care again but next time I'll wait to throw away my old lenses until I open the package that arrives.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-08-08

Extremely satisfied

"Best prices I could find. Fast order processing and shipping. Definitely will order again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-08-08

Easy to use contacts supplier with reasonable prices!

"Super easy to find my contacts I needed and the price for contacts that cover astigmatism was very reasonable. I would recommend WebEyeCare to anyone who wants to order contacts online."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2016-08-07

fake product

"they sent me fake contacts !!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Rep reply posted 2016-08-12
A rep from WebEyeCare, WebEyeCare, has responded:

“Thank you for contacting WebEyeCare. We can assure you we do not sell fake contact lenses. If there is an issue with your order please call our customer service department at 888-536-7480 for assistance. Thank you!”


Verified
5/5

2016-08-04

Tremendous experience

"This is my second contact lens prescription filled by WebEyeCare. They are dramatically less expensive than my local provider. I don't have access to a fax machine, so I called WebEyeCare's Customer Service. All I needed to do was complete the online order form, get an order number and take a cell phone photo of the prescription, referencing the order number—pretty easy. On top of that the lenses came quickly. WebEyeCare is a great way to get a super deal on contact lenses. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-08-02

Better than expected

"I got the frame and contact lenses I wanted at a significant discount. I can't believe people accept the sticker price at the vision center. I saved $250 on one pair alone vs. the store price!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-07-29

Super cheap!

"This site was great... it had the contacts I wanted at the cheapest price I could find!! $15 a box! Easy to use also! FREE SHIPPING!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-07-29

"I was very pleased with how quickly my daughter's contacts arrived. I also forgot to put in the free shipping code. When I called, they were very courteous and gave me a credit for the shipping."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-07-29

Eyes in a Flash!

"I ordered contacts for the first time from WebEyeCare on a Friday and received them the next Wednesday! That is awesome! I did'n't even have time to request a copy of my prescription they confirmed it for me! So awesome."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-07-27

Best deals!

"I have been a return customer for years. Every time I get a new prescription and need new contact lenses it is never a delay in the delivery of my lenses. The prescription is always right. Delivery is always very fast. Will always recommend!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-07-27

Hindsight 20/20

"Hindsight IS 20/20. Truly the easiest and hassle free purchasing experience. Their prices were the best compared with with the online stores or the physical optical shops.
I'll be ordering my contact lenses from WebEyeCare from now on after my first experience. Hindsight is 20/20.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-07-27

Contact order - Quick and Easy!

"I have used WebEyeCare on previous occasions and love this site for eye wear purchases. The prices cannot be beat when comparing to others. I liked the quantity options available for purchase and the shipping was very fast too. I will definitely use WebEyeCare in the future and refer them to friends."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-07-22

Let there be contacts!!!

"Awesome experience!! I am a new customer- so I expected them to take a while to verify my prescription.. I ordered my contacts on Monday..by Tuesday received an email saying my prescription was verified and Friday received my contacts!!! The prices were great. Will definitely by ordering by contacts through them from now on"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-07-20

"Very easy to navigate your website and service is quick and efficient! Thank you.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A